Best Live Chat Software

Products Buyer's Guide
9.4
UseResponse
★★★★★

UseResponse

Platform to gather ideas and support your customers that includes ticketing, knowledge base, live chat. Easy to use customer service solution.

Easy to use, highly customizable and a customer support that is second to none - Lennert S.

Ease of use
9.3
Support
9.5
Ease of Setup
9.0

Languages supported: German, English, French, Japanese, Dutch, Russian, Spanish, Thai, Chinese (Simplified), Chinese (Traditional)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.4
UserEcho
★★★★★

UserEcho

UserEcho gives the opportunity to create a modern Community to support customers in a few minutes, it includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

setting up SSO using OIDC - Priya J.

Ease of use
8.4
Support
8.2
Ease of Setup
8.6

Languages supported: Arabic, Danish, German, English, Persian, French, Hebrew, Norwegian, Polish, Russian, Spanish, Ukrainian

8.8
Zoho SalesIQ
★★★★★

Zoho SalesIQ

Live chat and website visitor tracking software to increase sales and improve customer service. See and have live conversations with your website visitors. Increase sales conversions by accessing an insightful list of visitors, prioritized on their lead score.

Great efficient customisable chat platform - Manoj M.

Ease of use
8.8
Support
8.9
Ease of Setup
8.6

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

9.4
Matador
★★★★★

Matador

Matador is a customer engagement platform that will help you sell more by facilitating meaningful conversations with your customers.

Glitchy, doesn't seem to create any more engagement than eLeads messaging - Laura B.

Ease of use
10.0
Support
10.0
Ease of Setup
0.0

Languages supported: English, French, Spanish

9.2
Ozonetel CloudAgent
★★★★★

Ozonetel CloudAgent

Ozonetel CloudAgent is designed to enable users to deliver the service their customers demand.

A Pleasant Experience with a mutual vision to grow and enhance - Projjal M.

Ease of use
8.9
Support
9.2
Ease of Setup
0.0

Languages supported: English

9.0
maaiiconnect
★★★★★

maaiiconnect

maaiiconnect provides businesses with an all-in-one solution for customer engagement and internal collaboration.

Outstanding and exciting platform for staying in touch with team - Charles F.

Ease of use
8.9
Support
9.1
Ease of Setup
8.3

Languages supported: English, Chinese (Simplified), Chinese (Traditional)

9.6
Chatango
★★★★★

Chatango

Chatango offers live group chat for websites.

Excellent aplication to interact with a group of person - Angel Jose B.

Ease of use
Support
Ease of Setup
7.6
P3chat
★★★★★

P3chat

P3chat is an innovative live chat widget that you can add to your website. Start talking to your website visitors within seconds using your IM client of choice: Google Talk, Yahoo!, ICQ and more. For best service P3chat provides multilingual widget interface to talk with visitor using native language.

P3chat - User in E-Learning

Ease of use
Support
Ease of Setup
7.6
Blinger.io
★★★★★

Blinger.io

Blinger.io is the best omni-channel software platform. Get access to the messengers, email and live chat with a single API, interface or integration with helpdesks.

Easy to use but not fast enough - ENES K.

Ease of use
Support
Ease of Setup
7.0
HelpOnClick
★★★★★

HelpOnClick

HelpOnClick provides Live Chat on your website, today! Increase sales & conversion rate with live help. Dramatically improve support.

Ingenious live chat to serve our customers - barbara c.

Ease of use
Support
Ease of Setup

Languages supported: Arabic, Bulgarian, Danish, German, English, Finnish, French, Hebrew, Hungarian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, Chinese (Simplified)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

10.0
Fortifi
★★★★★

Fortifi

Fortifi is a complete end-to-end cloud based business platform making billing, marketing and support seamless, scalable and reliable

Enhanced our support processes and made a big impact - Josh B.

Ease of use
Support
Ease of Setup

Languages supported: English

10.0
Chatgen.ai
★★★★★

Chatgen.ai

Chatgen is a LIVE chat platform with custom bots. With Chatgen, you can automatically maximize the conversion of anonymous site visitors on Website, Messenger, SMS, etc to qualifying leads and also to book more meets.

Exemplary platform to boost User experience online. - Sujit S.

Ease of use
Support
Ease of Setup

Languages supported: English

10.0
PHP Live!
★★★★★

PHP Live!

PHP Live! is a PHP and MySQL powered live support chat solution for your website. We offer two types of live support chat solutions: Download and On Demand. The Download solution installs the entire live chat software on your server and domain. With the On Demand live chat solution, simply signup, setup and go ONLINE!

PHPLIVE IS YOUR OPTION - Gabriel M.

Ease of use
Support
Ease of Setup

Languages supported: English

10.0
ChatBlazer
★★★★★

ChatBlazer

A power packed, high availability chat solution for communities, customer support, and audio-video conferencing.

Great chat application - Mishael K.

Ease of use
Support
Ease of Setup
10.0
CoBrowse
★★★★★

CoBrowse

Median lets online sales and customer support professionals view customers navigating your site quickly and easily. It takes just a click for members of your team to be able to see a pixel perfect representation of what your customer sees. Median works in real-time, so you can quickly and efficiently understand your customer's context and address their issue quickly and efficiently. Plus, with builtin integrations with chat providers like ...

Amazing product - solve user issues in real time! - User in Information Technology and Services

Ease of use
Support
Ease of Setup
10.0
dontgo
★★★★★

dontgo

DontGo is a software with patented technology that reinvents Chat by utilizing AI to solve how companies convert web visitors into customers and turn web impressions into revenue

Great abandonment tool - Administrator in Construction

Ease of use
Support
Ease of Setup

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.8
Pure Chat
★★★★★

Pure Chat

Pure Chat is website chat, simplified. To sign up free, visit the site or download our WP plugin.

: Live communication with customers to improve the attention and web experience. - Miriam C.

Ease of use
9.2
Support
8.6
Ease of Setup
0.0

Languages supported: Arabic, German, English, Persian, French, Hindi, Italian, Japanese, Korean, Russian, Spanish, Swedish, Chinese (Simplified)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.2
Kayako
★★★★★

Kayako

Kayako is effortless email, live chat, and knowledge base software that helps teams be more productive and build customer loyalty.

A Helpful Helpdesk In A Neat Little Package - Administrator in Marketing and Advertising

Ease of use
8.4
Support
7.9
Ease of Setup
8.0

Languages supported: German, English, French, Italian, Dutch, Portuguese, Russian, Spanish, Swedish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.8
GoSite
★★★★★

GoSite

gosite is a complete software suite that makes it easy for customers to find, engage, book and pay for your services online.

Great Product & Customer Service! - Keaton Y.

Ease of use
8.7
Support
8.7
Ease of Setup
8.3

Languages supported: English

9.0
Freshchat
★★★★★

Freshchat

Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.

Very promising chat support tool - Assad A.

Ease of use
9.2
Support
8.8
Ease of Setup
9.5

Languages supported: Catalan, Czech, Danish, German, English, Estonian, Finnish, French, Hungarian, Indonesian, Italian, Japanese, Central Khmer, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.8
Whisbi
★★★★★

Whisbi

Whisbi is a global provider of a mobile-first conversational commerce platform designed to combine live video, chat, voice and chatbot functionalities to increase sales conversion and boost live engagement.

Whisbi videochat - Christian F.

Ease of use
8.7
Support
8.9
Ease of Setup
9.7

Languages supported: Arabic, Danish, German, Greek, English, French, Hebrew, Italian, Polish, Portuguese, Romanian, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.6
Deskpro
★★★★★

Deskpro

Deskpro is the helpdesk platform for 21st century organizations. Beautifully designed. Simple to use. Flexible. Multi-channel. Powerful. Affordable.

Collaboration system that allows to improve the work in the company !! - Fabian M.

Ease of use
8.9
Support
8.3
Ease of Setup
9.3

Languages supported: Arabic, Czech, Welsh, Danish, German, Greek, English, Persian, Finnish, French, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Malayalam, Malay, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

8.4
LinkedChat
★★★★★

LinkedChat

Live chat with website visitors directly from Slack, HipChat and Telegram.

Great tool to connect instantly on multiple apps. - Irfan M.

Ease of use
8.8
Support
8.2
Ease of Setup
0.0
8.4
lemtalk
★★★★★

lemtalk

Chat with your website users from Slack.

Collaborative system, working together is easier !! - Jake S.

Ease of use
8.4
Support
8.1
Ease of Setup
0.0

Languages supported: English

8.4
Velaro
★★★★★

Velaro

Better engage your customers and other website visitors, increase online sales conversions, improve the efficiency of your customer service teams, and strengthen your brand.

Just OK chat client - Tim B.

Ease of use
8.8
Support
8.3
Ease of Setup
8.9
8.8
SALESmanago
★★★★★

SALESmanago

SALESmanago Marketing Automation provides an easy to implement next generation solutions that redefine the way traditional marketing tools are used. They are always going above and beyond the expectations regarding the capabilities of email marketing, dynamic & personalized website content, social media marketing, online advertising, and mobile marketing.

Rozbudowany system do automatyzacji marketingu i nie tylko - Krzysztof R.

Ease of use
7.8
Support
8.8
Ease of Setup
0.0

Languages supported: German, English, Italian, Polish, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

9.8
Richpanel
★★★★★

Richpanel

Richpanel is a Customer Data Platform that helps businesses to understand and extract value from their data

Amazing Onboarding Experience - Best Self Service Platform - Yesenia G.

Ease of use
9.8
Support
9.8
Ease of Setup
9.2

Languages supported: German, English, French, Italian, Dutch, Norwegian, Portuguese, Romanian, Spanish

8.8
Dynamics 365 Customer Service
★★★★★

Dynamics 365 Customer Service

Microsoft Dynamics 365 Customer Service provides a unified platform that makes information available across engagements—so agents offer the consistency and personalization customers expect.

MS Dynamics CS for right for you - Administrator in Consumer Electronics

Ease of use
8.3
Support
9.0
Ease of Setup
9.4

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

8.4
Chatra
★★★★★

Chatra

SaaS company, live chat & messaging for startups and e-commerce

Perfect chat for small business - Norbert M.

Ease of use
8.8
Support
8.1
Ease of Setup
0.0

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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