Pure Chat

What do you like best?

The need for a live chat on our website has led us to the implementation of Pure Chat, we liked how easy it is to keep in constant interaction with our visitors and customers during their journey on our page, providing advice and attention in real time to improve their experience. It is very easy to configure and put it into operation, and it works on both computers and mobile devices.

What do you dislike?

The only thing that goes through my mind that could be improved is definitely their customer service and support.

Recommendations to others considering the product:

Live interaction with our customers is a key factor in generating trust and sales opportunities and growth of the organization, and is something that a live chat tool like Pure Chat can easily provide, effectively recommending.

What problems are you solving with the product? What benefits have you realized?

Pure Chat has undoubtedly solved problems of interaction with our customers and visitors, improving the attention and providing live support through our website, we have been able not only to retain our potential customers, but also generate new customers and sales opportunities. Generating confidence to our customers and maintaining quality business relationships with them is of utmost importance to our company and Pure Chat has been a support to achieve this.