Best Live Chat Software

Products Buyer's Guide
9.4
Upsellit
★★★★★

Upsellit

UpSellits robust reporting engine provides marketers with all of the metrics they need to evaluate performance, analyze visitor behavior and optimize marketing efforts for maximum impact across every channel

Excellent Tool For Adding Functionality - Simon L.

Ease of use
9.7
Support
9.2
Ease of Setup
9.8
8.4
Morph.ai
★★★★★

Morph.ai

Morph.ai allows businesses to have personalized conversations with their customers. Generate more leads with Morph.ai's chat solutions by increasing Lead Quality & reducing Drop-Offs. Morph.ai provides ready-to-use chatbots for Marketing, Sales & Support departments.

Effortless utilization of WhatsApp Business APIs - Akshat J.

Ease of use
8.5
Support
8.3
Ease of Setup
8.2

Languages supported: Arabic, Czech, Danish, German, English, Estonian, Finnish, French, Hebrew, Hindi, Croatian, Indonesian, Italian, Japanese, Korean, Latin, Malay, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Chinese (Simplified)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.2
Aspect Via Cloud Contact Center
★★★★★

Aspect Via Cloud Contact Center

The Aspect Via Platform offers modular best-of-breed cloud contact center and workforce optimization applications combined with a common UI and shared, real-time and historical reporting.

It is very user friendly and issues are handled with utmost urgency and care - Tishona G.

Ease of use
8.9
Support
7.8
Ease of Setup
0.0

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

8.0
eGain Chat
★★★★★

eGain Chat

eGain Chat: email response management, knowledge management, cobrowsing, live chat, call center, and customer service

Egain allows a better integration between the client and the brand in networks. - Jennifer B.

Ease of use
9.8
Support
10.0
Ease of Setup
8.8

Languages supported: German, English, French, Italian, Spanish

7.6
WhosOn
★★★★★

WhosOn

WhosOn is a Chat Solution, Supporting Businesses by Drastically Improving their Customer Service, Conversion Rates, Market Reach & More

Who's On Review - Kevin C.

Ease of use
7.3
Support
7.6
Ease of Setup
7.1

Languages supported: Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa

7.4
ArrowChat
★★★★★

ArrowChat

ArrowChat is a social networking software with MySQL compatibility and major internet browsers support.

Rewarding group communication - Freddy S.

Ease of use
7.8
Support
7.0
Ease of Setup
6.9
9.0
Formilla Live Chat
★★★★★

Formilla Live Chat

Formilla Live Chat provides a live chat software and in-app messaging tools for websites.

Well Polished Chat System - Agency in Marketing and Advertising

Ease of use
Support
Ease of Setup

Languages supported: Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Hungarian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Serbian, Swedish, Turkish, Chinese (Simplified)

9.0
VideoDesk
★★★★★

VideoDesk

With VideoDesk, a simple click can connect your customers with expert agents via video, directly through whatever web page they're browsing.

Great for client engagement and capturing potential leads - Administrator in Financial Services

Ease of use
Support
Ease of Setup
9.0
VePanel
★★★★★

VePanel

VeChat dramatically reduces abandonment within the shopping cart by providing you with an opportunity for real time re-engagement with customers before they leave your site.

Ve Chat - Albert K.

Ease of use
Support
Ease of Setup
9.0
CrowdChat live chat service
★★★★★

CrowdChat live chat service

We offer conversational management outsourcing for your business. With our strategy and the know-how of your company, we can achieve more sales.

Service Г©volutif, courtois et flexible - Administrator in Health, Wellness and Fitness

Ease of use
Support
Ease of Setup
9.0
Salesmanago Live chat
★★★★★

Salesmanago Live chat

Salesmanago Live chat sends automatically product recommendations and you can see full behavioural profile of your customer.

Best customer care ever! - Tomasz B.

Ease of use
Support
Ease of Setup
9.0
Output Desk
★★★★★

Output Desk

Live Chat software for your Business websites. With Output Desk, turn your visitors in to customers and make the existing customers as happy customers.

User Friendly, well designed software that accomplishes its task. - User in Consumer Services

Ease of use
Support
Ease of Setup
9.0
Anfactor
★★★★★

Anfactor

Artificial Intelligence based chat-bots can come to their aid in this regard by providing seamless customer support solutions, without any human intervention.With the help of Artificial Intelligence, SMEs can focus more on their business, while the AI takes care of the customer support.

Impressive App !! - User in Computer Software

Ease of use
Support
Ease of Setup
9.0
socialboost
★★★★★

socialboost

Whether you're expanding your Facebook presence with more pages, or just beginning, the SocialBoost platform is right for you

Ultimate tool for Facebook Real Estate Listing - Benjamin J.

Ease of use
Support
Ease of Setup
9.0
Revelation helpdesk
★★★★★

Revelation helpdesk

Revelation helpdesk is a flexible & powerful help desk solution that can adapt to your structure whether you provide internal or external support service.

Revelation Help Desk is indeed a revelation! - Codrut N.

Ease of use
Support
Ease of Setup
8.0
Sugester CRM
★★★★★

Sugester CRM

Sugester is a blend of CRM, helpdesk and project management features with a one-stop-shop for the needs of SMB: from email and CRM, to task planning, through an embeddable live chat.

Good CRM Organization and Tracker Tool - Stephanie L.

Ease of use
Support
Ease of Setup
8.0
Live Chat 3
★★★★★

Live Chat 3

Live chat service that enables users operate support, conferences and private chat from a browser.

Cost effective tool to connect with customers - User in Computer Networking

Ease of use
Support
Ease of Setup

Languages supported: Arabic, German, English, French, Irish, Hebrew, Italian, Japanese, Dutch, Portuguese, Spanish, Turkish, Chinese (Simplified)

8.0
Konotor
★★★★★

Konotor

Engage, retain and sell more to your mobile app users.

It makes easy moves between employees - User in Civil Engineering

Ease of use
Support
Ease of Setup
8.0
Nuance Digital Engagement Platform
★★★★★

Nuance Digital Engagement Platform

Nuance Digital Engagement Platform enables you to react to your customers' inquiry coming from messaging channels immediately, but allows them to continue the conversation on their terms.

Nuance Live chat software - digital engagement - Amit R.

Ease of use
Support
Ease of Setup
8.0
CafeX
★★★★★

CafeX

CafeX allows users to personalize live assistance from their website and apps with chat, co-browse and video support.

Its ok I worked at Verizon and they had top notch it support - User in Accounting

Ease of use
Support
Ease of Setup
8.0
next4biz CSM
★★★★★

next4biz CSM

Integrated end to end integrated customer service management solution with escalation maps, automated workflows, and performance measurements. It has integrations and customization capabilities. You may design processes and interfaces for each issue type separately. It is compliant with ISO 10002 certifications.

Easy to use and user friendly costumer service tool - User in Broadcast Media

Ease of use
Support
Ease of Setup

Languages supported: English, Turkish

8.0
markitude
★★★★★

markitude

Markitude is a very simple and visual tool that can perform advanced digital marketing campaigns without requiring technical knowledge.

It is a good so tool - Administrator in Computer & Network Security

Ease of use
Support
Ease of Setup
7.0
IMsupporting
★★★★★

IMsupporting

IMsupporting is a provider of live support and live help chat software for websites.

Easy interface - User in Machinery

Ease of use
Support
Ease of Setup
7.0
OnetoOnetext
★★★★★

OnetoOnetext

OnetoOnetext is a must have live chat software for any business that wants to provide live chat support. We believe businesses can improve their sales by providing live chat software on their websites.

Standard solutions for business to community - Administrator in Hospital & Health Care

Ease of use
Support
Ease of Setup
7.0
Re:plain
★★★★★

Re:plain

Re:plain is the simplest live free chat which you connect to your website, customers write you through the chat form on your website and you are answering them from your own Telegram. It looks great, has unlimited operators, canned responses.

Good chat bot widget, but Telegram limits features - Domnique S.

Ease of use
Support
Ease of Setup

Languages supported: Arabic, Bulgarian, Czech, German, Greek, English, Persian, French, Hebrew, Hindi, Indonesian, Italian, Korean, Malay, Dutch, Norwegian, Polish, Romanian, Russian, Thai, Uzbek, Vietnamese, Chinese (Traditional)

7.0
ChatStack
★★★★★

ChatStack

ChatStack is a self-hosted live chat software for websites.

Great Application for conversations with clients in different locations - User in Consumer Services

Ease of use
Support
Ease of Setup
7.0
Tagove
★★★★★

Tagove

Unique Live Chat Software provide video chat, voice call and text chat solution with co browsing and screen sharing feature so that business could perform better in terms of customer engagement.

Using Tagove for events management - User in Marketing and Advertising

Ease of use
Support
Ease of Setup
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