UserEcho

UserEcho gives the opportunity to create a modern Community to support customers in a few minutes, it includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

Languages supported: Arabic, Danish, German, English, Persian, French, Hebrew, Norwegian, Polish, Russian, Spanish, Ukrainian

8.4/10 (Expert Score) ★★★★★
Product is rated as #101 in category Customer Self-Service Software
Ease of use
8.4
Support
8.2
Ease of Setup
8.6

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UserEcho is an online customer support software. UserEcho allow to create helpdesk, ideas forum, livechat and knowledge base in one place that make it simple to provide great customer support.

UserEcho
UserEcho

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Customer Reviews

UserEcho Reviews

Priya J.

Advanced user of UserEcho
★★★★★
setting up SSO using OIDC

What do you like best?

their support team.The support I received from UserEcho team was immensely great. They helped me round the corner for setting up SSO using OIDC . Good Job Guys. Thanks again.

What do you dislike?

the documentation could be a little more helpful.

What problems are you solving with the product? What benefits have you realized?

helpDesk

Review source: G2.com

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