Matador

Matador is a customer engagement platform that will help you sell more by facilitating meaningful conversations with your customers.

Languages supported: English, French, Spanish

9.4/10 (Expert Score) ★★★★★
Product is rated as #46 in category Live Chat Software
Ease of use
10.0
Support
10.0
Ease of Setup
0.0

Matador is the first & only SMS-first automation platform.

Matador automates the processes that create more meaningful conversations for dealerships speaking with their customers. By using Matador, dealerships see significant increases in vehicles sold month-over-month.

Matador
Matador

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Customer Reviews

Matador Reviews

Laura B.

Advanced user of Matador
★★★★★
Glitchy, doesn't seem to create any more engagement than eLeads messaging

What do you like best?

I think the platform itself is easy enough to maneuver, not a huge learning curve, I like that I don't have to have an app.

What do you dislike?

I just don't think it is effective. It often doesn't kick in quickly enough. It doesn't kick in immediately after I get a lead, and when it usually kicks in is when the client is sitting in my chair. While it's great that it will (supposedly) text my client over and over until they engage, I haven't noticed any of mine actually engage. It just doesn't seem to be any more effective than the platform we are already using. Great concept though.

What problems are you solving with the product? What benefits have you realized?

Sending out mass marketing texts for sales events is wonderful. We never did that before and being able to let several people know about an event without me having to call everyone is really nice. That's the one thing about Matador that I like. If the app can kick in at the right time, this will be very helpful. Just needs a little troubleshooting and improvement.

Review source: G2.com

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