Home » UCaaS Platforms

Best UCaaS Platforms

Products Buyer's Guide
8.6
Dialpad Talk
★★★★★

Dialpad Talk

The business phone system with the simplest, most elegant interface you've ever experienced.

Best platform to use for business! - Micaela C.

Ease of use
9.1
Support
8.3
Ease of Setup
9.3

Languages supported: English, Japanese

Read full review
Free Trial
9.0
GoToConnect (formerly Jive)
★★★★★

GoToConnect (formerly Jive)

GoToConnect (formerly Jive) provides enterprise-grade Hosted VoIP and Unified Communications to businesses and institutions.

Great phone and communications system, but still needs some fine tuning - Mike S.

Ease of use
9.0
Support
9.1
Ease of Setup
9.1

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

Read full review
Free Trial
9.0
CallTrackingMetrics
★★★★★

CallTrackingMetrics

CallTrackingMetrics seamlessly integrates marketing call tracking with business phone systems, allowing customers to optimize their inbound lead response process from beginning to end. CallTrackingMetrics' software identifies the marketing channels that are generating leads, converting into sales, and provides all the routing and analytics tools the business needs to make the most of every call.

CTM - Full Featured - Scott C.

Ease of use
8.6
Support
9.3
Ease of Setup
8.1

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

Read full review
Free Trial
8.8
Bria
★★★★★

Bria

Bria is a desktop and mobile SIP-based VoIP softphones and solutions for enterprises and service providers.

Bria did exactly what we needed - works well , easy to use on desktop and mobile and is reliable - Kris F.

Ease of use
9.1
Support
8.6
Ease of Setup
8.6

Languages supported: German, English, French, Italian, Japanese, Korean, Dutch, Portuguese, Russian, Spanish, Chinese (Simplified), Chinese (Traditional)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

Read full review
Free Trial
9.6
Fusion Unified Communications
★★★★★

Fusion Unified Communications

Fusion360 provides you with the stability of a traditional PBX phone system and the advanced unified communications features that only a next generation cloud-based solution can offer. From desktop to tablet, and from handset to smartphone, our device agnostic service was designed from the start to be flexible, with customized solutions serving each customer's unique needs. Bringing it all together in one solution, Fusion is your single source ...

Easy to use! - User in Non-Profit Organization Management

Ease of use
Support
Ease of Setup
Read full review
Free Trial
7.4
Cisco Hosted Collaboration Solution
★★★★★

Cisco Hosted Collaboration Solution

AT&T can deliver a rich array of PBX/IP Telephony features, IP Phone, video phone and soft phone support for making calls over the public switched telephone network, or over the computer via IP, Single Number Reach on wired and wireless devices to reduce missed calls, Voicemail and Unified Messaging to capture your voice messages and make them available via an email message, Presence and collaboration to quickly locate and connect with contacts

My team loves this software!! - Haleigh O.

Ease of use
8.3
Support
6.7
Ease of Setup
0.0

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

Read full review
Free Trial
7.0
Star2Star
★★★★★

Star2Star

Star2Star Communications delivers the World's Leading Hybrid Cloud Communications Solution.Star2Star unifies customers voice, video, fax, instant messaging and presence management into a single, easy-to-use system.

Star2Star a unique hybrid. - Dave E.

Ease of use
Support
Ease of Setup

Languages supported: Danish, German, Greek, English, Finnish, French, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Spanish, Swedish, Chinese (Simplified)

Read full review
Free Trial
8.6
Genesys Cloud
★★★★★

Genesys Cloud

Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.

User Friendly and Easy to Train - Jodie E.

Ease of use
8.7
Support
8.6
Ease of Setup
8.6

Languages supported: Danish, German, English, Finnish, French, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Spanish, Swedish, Thai, Turkish, Chinese (Simplified), Chinese (Traditional)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

Read full review
Free Trial
8.4
Crexendo
★★★★★

Crexendo

Crexendo is fully committed to the reliability and security of our cloud systems. Starting with a world-class data center featuring multiple levels of redundancy and the highest level of security defenses, every facet of our development is benchmarked against the maximum security and reliability standards. Crexendo is PCI Compliant, and is a registered CLEC across the United States and Canada.

Amazing Customer Service since day one! - Maristella S.

Ease of use
Support
Ease of Setup
Read full review
Free Trial
8.6
Vonage Business Communications
★★★★★

Vonage Business Communications

Vonage Business is redefining business communications. True to our roots as a technology disruptor, we've embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. This powerful combination enables businesses to collaborate more productively and engage ...

Works but not Amazing!? - Brittany S.

Ease of use
8.8
Support
8.5
Ease of Setup
0.0
Read full review
Free Trial
9.4
AT&T Collaborate
★★★★★

AT&T Collaborate

A flexible cloud-based solution that blends voice and collaboration. Start with voice and add features such as employee availability, instant messaging, conferencing, file sharing, team workspaces, and call center services as you need them.

So helpful when working from home! - Sarah S.

Ease of use
Support
Ease of Setup
Read full review
Free Trial
8.0
ComputerTalk
★★★★★

ComputerTalk

ComputerTalk contact center solutions manage phone, e-mail, Web chat, and voice message interactions. Our managed outsourcing leverages prior investments.

Excellent - Industry Analyst / Tech Writer in Executive Office

Ease of use
Support
Ease of Setup
Read full review
Free Trial
0.0
Ribbon
★★★★★

Ribbon

Ribbon's real-time communications solutions offer enterprises and government organizations an innovative, secure, and cost-effective alternative to proprietary PBX and UC products.

Safe, Secure and Robust - Consultant in Telecommunications

Ease of use
Support
Ease of Setup
Read full review
Free Trial
8.0
X Series (Formerly Virtual Office)
★★★★★

X Series (Formerly Virtual Office)

X Series offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.

Love the mobility!! - Ken B.

Ease of use
8.2
Support
7.8
Ease of Setup
7.9

Languages supported: German, English, Finnish, French, Italian, Dutch, Portuguese, Spanish, Swedish

Read full review
Free Trial
7.8
MiCloud Flex
★★★★★

MiCloud Flex

Designed for large enterprises and other companies that require a rich unified communications (UC) environment, MiCloud Flex delivers the highest levels of performance, reliability and security through our global, mobile cloud.

Ok Product, Poor Support - Administrator in Financial Services

Ease of use
8.5
Support
7.4
Ease of Setup
9.0
Read full review
Free Trial
8.8
Nextiva
★★★★★

Nextiva

The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.

Nextiva Phone System - Scott S.

Ease of use
8.9
Support
8.7
Ease of Setup
7.9

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

Read full review
Free Trial
8.0
RingCentral Engage
★★★★★

RingCentral Engage

SocialCRM

Ring Central -- Basic Use Only - User in Non-Profit Organization Management

Ease of use
8.6
Support
7.8
Ease of Setup
8.9

Languages supported: German, English, French, Dutch, Spanish

Read full review
Free Trial
8.4
Twilio Flex
★★★★★

Twilio Flex

A cloud-based contact center platform that's infinitely flexible & instantly deployable

Twilio flex a premier solution! - Yukti A.

Ease of use
8.6
Support
8.3
Ease of Setup
8.0

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

Read full review
Free Trial
7.6
MiCloud Connect
★★★★★

MiCloud Connect

Mitel's solutions portfolio supports the free flow of communication, regardless of location, infrastructure, mode or device.

Too Cumbersome to Consider - Michael K.

Ease of use
7.9
Support
7.3
Ease of Setup
6.7

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

Read full review
Free Trial
9.0
maaiiconnect
★★★★★

maaiiconnect

maaiiconnect provides businesses with an all-in-one solution for customer engagement and internal collaboration.

Outstanding and exciting platform for staying in touch with team - Charles F.

Ease of use
8.9
Support
9.1
Ease of Setup
8.3

Languages supported: English, Chinese (Simplified), Chinese (Traditional)

Read full review
Free Trial
8.6
Zoiper
★★★★★

Zoiper

Zoiper is a trusted source in supporting the businesses of Service Providers, call centers, VoIP integrators, mobile operators, and many businesses requiring immediate VoIP capabilities and compatibility implementation through service-independent softphone applications.

Zoiper is a fast, simple, and easy to use SoftPhone - Jonathan M.

Ease of use
9.1
Support
8.5
Ease of Setup
0.0

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

Read full review
Free Trial
9.6
Accession
★★★★★

Accession

Accession Communicator is a communications software that delivers a suite of functions that enable enterprise customers to extend a network operator's critical business telephony services simultaneously to multiple endpoints including a user's laptop, desktop, portable device or mobile handset.

Really Useful Telephone System - User in Health, Wellness and Fitness

Ease of use
Support
Ease of Setup
Read full review
Free Trial
8.0
Yeastar Cloud PBX
★★★★★

Yeastar Cloud PBX

Yeastar Cloud PBX Cloud-Based UC Platform

A complete solution for IP Telephony communication at low cost. - Brizaira M.

Ease of use
Support
Ease of Setup

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

Read full review
Free Trial
7.6
ActivePBX
★★★★★

ActivePBX

ActivePBXВ® is a cloud-based business phone system that saves you money while increasing productivity and mobility

Just fine, will get job done, service could improve - User in Non-Profit Organization Management

Ease of use
Support
Ease of Setup

Languages supported: English, Spanish

Read full review
Free Trial
5.0
CoreNexa
★★★★★

CoreNexa

SwitchConnex is a SaaS Platform that sell, deliver, manage, and invoice for cloud communications products and services.

CoreNexa helping us stay busy. - Administrator in Construction

Ease of use
Support
Ease of Setup

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

Read full review
Free Trial
10.0
ClickIT VoIP
★★★★★

ClickIT VoIP

Our cloud solutions help businesses transform their customer and employee experience. With one system of engagement for voice, video, collaboration and contact center and one system of intelligence on one technology platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations.

ClickIT VoIP Review - Alexander K.

Ease of use
Support
Ease of Setup

Languages supported: German, English, French, Spanish

Read full review
Free Trial
10.0
Masergy
★★★★★

Masergy

Masergy Global UCaaS gives you all the modern UC features you want today Г‘ conferencing, instant messaging, video calling Г‘ and delivers new features to your devices from the cloud at no additional cost. Masergy Global UCaaS is the extensible and scalable communications platform for your business to stay connected on any device anywhere in the world.

Masergy - User in Computer Software

Ease of use
Support
Ease of Setup

Languages supported: English

Read full review
Free Trial

B2B Software Guide provides unbiased software reviews to help business owners choose the right software for their needs.

DMCA.com Protection Status
B2B Software Guide