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Best Intelligent Virtual Assistants Software

Products Buyer's Guide
9.6
Replicant
★★★★★

Replicant

Replicant Voice is an out-of-the-box solution that solves tier-1 customer service issues over the phone using the power of conversational AI. You can think of Replicant Voice as a self-service, "Thinking Machine". Just like Agents, Replicant is able to speak with customers in a natural tone, answer questions without delay, and deflect calls to resolve customer issues quickly. Replicant offers customer service thats available 24/7, elastically ...

Top Notch Partner Deploying Voice A.I. - Rob D.

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9.4
Solvemate
★★★★★

Solvemate

Solvemate. is an AI expert designed to lower user costs and resolution time.

Game changer! - Jonathan B.

Ease of use
8.8
Support
9.6
Ease of Setup
8.1

Languages supported: Arabic, Danish, German, English, Finnish, French, Irish, Italian, Dutch, Norwegian, Polish, Portuguese, Russian, Swedish

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9.2
Kore.AI
★★★★★

Kore.AI

Kore Messaging Platform is a platform that secure hub for workforce to communicate, share files, organize projects, access third party apps, and get to quicker, more decisive actions, leverage NLP-enabled bots to help work simply and win back the workday.

Kore.AI is very flexible virtual assistance tool. - Consultant in Information Technology and Services

Ease of use
Support
Ease of Setup

Languages supported: Arabic, German, English, Finnish, French, Indonesian, Italian, Japanese, Kazakh, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Ukrainian, Chinese (Simplified), Chinese (Traditional)

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9.2
DigitalGenius
★★★★★

DigitalGenius

DigitalGenius is the AI platform that puts your customer support on autopilot by understanding conversations, automating repetitive processes and delighting your customers.

Easy Automation and Great Customer Experience - Sarina C.

Ease of use
9.3
Support
9.1
Ease of Setup
8.1

Languages supported: Arabic, Danish, German, English, Finnish, French, Indonesian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Spanish, Swedish, Chinese (Simplified)

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8.8
Microsoft Power Virtual Agents
★★★★★

Microsoft Power Virtual Agents

Easily create and maintain intelligent chatbots without having to code. Microsoft Power Virtual Agents enables you to engage conversationally with your customers and employees.

An easy solution for Automation - Aryan V.

Ease of use
8.6
Support
8.7
Ease of Setup
9.2
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9.4
ultimate.ai
★★★★★

ultimate.ai

AI powers for customer service agents to provide faster, smarter responses. ultimate.ai's deep learning artificial intelligence technology works in partnership with agents, learning from historical chat data to provide reply suggestions in real time. ultimate.ai learns from agent behaviours and grows in accuracy. Ultimately, the most common questions in customer service are fully automated, freeing agents to focus on what really matters: the ...

Innovative and intuitive chat-bot solution with a kick-ass customer success Team! - Martin F.

Ease of use
9.1
Support
9.6
Ease of Setup
8.0

Languages supported: Arabic, Bengali, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Irish, Galician, Hebrew, Hindi, Croatian, Hungarian, Icelandic, Italian, Japanese, Kurdish, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian, Urdu, Chinese (Simplified), Chinese (Traditional)

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9.4
e-bot7
★★★★★

e-bot7

Not only does our system enable quicker and smarter responses for your agents and thus increases employee satisfaction, it also automates more and more repetitive and recurring questions since your AI will constantly learn.

Feedback for e-bot7 - Ida M.

Ease of use
8.6
Support
9.6
Ease of Setup
8.7

Languages supported: Arabic, Bosnian, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Irish, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Kurdish, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian, Chinese (Simplified), Chinese (Traditional)

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9.8
Mercury
★★★★★

Mercury

Mercury is an easy-to-use, AI-based messaging and live-chat platform for customer experience automation. It enables businesses to provide impactful customer experiences with measurable outcomes on website chat, WhatsApp, and Facebook Messenger. Using conversational AI to take the burden of repetitive service requests off customer-facing teams, Mercury frees up live agents to focus on more complex use cases. Code-free integrations with CRM ...

Fast and precice tool for developing your own, competent chatbots! - Max Johannes F.

Ease of use
Support
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Languages supported: German, English, French, Dutch, Portuguese, Russian, Spanish, Turkish

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9.6
Exceed.ai
★★★★★

Exceed.ai

Exceed.ai is an AI assistant to your sales and marketing teams that enables you to scale lead capturing, qualification and nurturing via two-way email and website conversations.

Scale your best sales people overnight! - James F.

Ease of use
9.3
Support
9.6
Ease of Setup
0.0

Languages supported: English

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9.6
Alphachat.ai
★★★★★

Alphachat.ai

Alphachat.ai is automating customer service chat for the enterprise with a proprietary AI product.

Strong Chat Bot Platform that is perfect for scaling and automating customer contacts - Daniel W.

Ease of use
Support
Ease of Setup

Languages supported: Arabic, Azerbaijani, Belarusian, Bosnian, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Scottish Gaelic, Irish, Haitian, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Kazakh, Latvian, Lithuanian, Luxembourgish, Macedonian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Somali, Spanish, Albanian, Serbian, Swedish, Turkish

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9.6
Vozy
★★★★★

Vozy

Voice AI platform on a mission to transform, scale, and improve the way companies interact with customers.

Dependiendo del servicio que se requiera - veronica j.

Ease of use
Support
Ease of Setup

Languages supported: English, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.2
Nina
★★★★★

Nina

Nina, the Nuance Intelligent Virtual Assistant, isdesigned to deliver an intuitive, automated experience for all your digital channels by engaging your customers in natural conversations using voice or text. No matter if you want to add a virtual agent to your website, app, or text messaging application, Nina offers your customers a consistent experience in any digital channel. A familiar voice will answer their request whether it's typed into a ...

smart virtual assistant for smart organisation - Amit Kumar B.

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9.4
Mindsay
★★★★★

Mindsay

Elevate the customer experience, upsell clients, and increase ROI with self-learning AI chatbots

Comprehensive, logical UI. Great implementation and development support from Mindsay's team. - Francis H.

Ease of use
9.0
Support
9.6
Ease of Setup
8.9

Languages supported: Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Latin, Latvian, Lithuanian, Malayalam, Macedonian, Mongolian, Malay, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Tibetan, Fijian, Maltese, Samoan, Tonga (Tonga Islands)

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9.6
Saleswhale
★★★★★

Saleswhale

Saleswhale is a conversational marketing platform that provides an AI assistant for businesses to engage, qualify and book meetings with their leads, at scale.

Awesome Application! - Jessie K.

Ease of use
9.0
Support
0.0
Ease of Setup
0.0

Languages supported: English

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9.6
Zaion
★★★★★

Zaion

From Voice to Value. From A(I) to Z(aion). Our expertise derives from the customer experience. We are customer-experience specialists who integrated artificial-intelligence technologies to improve client services.

An agile and reliable partner - Charlotte G.

Ease of use
Support
Ease of Setup

Languages supported: Czech, German, English, French, Portuguese, Spanish

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9.0
EVA
★★★★★

EVA

EVA is a recruitment platform that eliminates needless complexity and automates tasks.

Eva and the team have been outstanding in their support, we thoroughly enjoy working with them. - Rachel T.

Ease of use
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6.8
Bold360
★★★★★

Bold360

Leveraging the power of AI, Bold360 helps personalize and enhance every customer engagement no matter where it takes place, allowing companies to seamlessly deliver rich, consistent customer experiences across both AI and agent-based interactions. Bold360 delivers groundbreaking intelligence with out-of-the-box simplicity, allowing agents do what they do best – be human.

Smart AI for Chatbot - Orlando P.

Ease of use
7.0
Support
6.9
Ease of Setup
0.0

Languages supported: German, English, French, Italian, Japanese, Korean, Dutch, Portuguese, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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8.6
Next IT
★★★★★

Next IT

Web Customer Service that Rivals Live HelpNext IT Intelligent Virtual Assitants capture the knowledge, professionalism, and success of an organization's best representatives. They are proven to boost customer satisfaction - across industries - increasing customer loyalty and opening the door to new revenue.

Great product and great team - Consultant in Information Technology and Services

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10.0
Netomi
★★★★★

Netomi

Netomi is the first continuous-learning AI platform for customer service - enabling enterprises to securely automate ticket resolution, boost agent productivity and provide a world-class customer experience.

Netomi Chat Bot is awesome! - Sima V.

Ease of use
Support
Ease of Setup

Languages supported: Bengali, Czech, Danish, German, English, French, Hindi, Hungarian, Indonesian, Italian, Korean, Malay, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Urdu, Vietnamese

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9.0
Leena AI
★★★★★

Leena AI

Leena AI provides an AI-powered HR Assistant providing instant responses to employee queries improving employee experience

Highly likely to recommend to others ; however huge scope of further improvements. - Adeela Y.

Ease of use
8.7
Support
9.0
Ease of Setup
0.0

Languages supported: Arabic, Bosnian, Catalan, Danish, German, Greek, English, Estonian, French, Irish, Hindi, Croatian, Portuguese, Romanian, Spanish, Thai, Vietnamese

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

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8.4
OnShift
★★★★★

OnShift

OnShift is a web-based staff scheduling and labor management software designed to help long-term care and senior living facilities with your daily challenges by providing solutions and features for both independent and multi-facility organizations.

Quick And easy communication with every employee - Daniella B.

Ease of use
8.8
Support
8.3
Ease of Setup
8.0
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8.8
IBM Watson Assistant
★★★★★

IBM Watson Assistant

IBM Watson Assistant is a virtual assistant platform that uses artificial intelligence (AI) techniques, such as natural language understanding and machine learning, to automate interactions with customers helping them resolve issues via virtual agents/chat bots across digital and voice channels.

Easy to Use and Powerful - David E.

Ease of use
8.5
Support
8.7
Ease of Setup
8.3

Languages supported: Arabic, Czech, German, English, French, Italian, Japanese, Korean, Dutch, Portuguese, Spanish, Chinese (Simplified)

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9.8
Neocom.ai – AI-powered Guided Selling
★★★★★

Neocom.ai – AI-powered Guided Selling

We are Neocom, a vibrant and young Saas company striving to provide amazing customer experience to every online shopper. We help businesses to help their customers. Armed with latest technology, we are an exceptional team with an extensive experience. We are based out of Munich, Germany.

The best guided selling tool I used so far. Very easy to set-up conversations, edit and track them. - Stefanie B.

Ease of use
10.0
Support
9.0
Ease of Setup
0.0

Languages supported: German, English, French, Italian, Spanish

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9.8
Techforce.ai
★★★★★

Techforce.ai

We are world's first E-workforce company with a mission to democratize intelligent automation. Along with our ecosystem partners, we are disrupting in the way companies are approaching digital transformation by leveraging AI & Automation.

A robust automation platform on Cloud with excellent AI capabilities for NLP and OCR - Navin R.

Ease of use
9.8
Support
9.8
Ease of Setup
9.5

Languages supported: English

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8.8
Conversica
★★★★★

Conversica

Conversica provides a cloud-based artificial intelligence platform to better convert inbound leads. Through natural, two-way email conversations, the company's automated sales assistant automatically engages, qualifies and follows up with leads to convert them into sales opportunities, freeing up salespeople to focus on closing more business.

Highly responsive and tailored automated assistant to fill in gaps in the Sales process - Laura A.

Ease of use
8.7
Support
8.7
Ease of Setup
5.2

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.0
Thankful
★★★★★

Thankful

Thankful's AI agent transforms customer service, combining machine-like speed with human-like expertise – routing, tagging, and fully resolving large volumes of customer queries, delivering exceptional, personalized service across all written channels.

Thankful to partner with Thankful - Administrator in Consumer Goods

Ease of use
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8.0
msg.ai
★★★★★

msg.ai

msg.ai is an AI platform for customer service enabling brands to automate proactive support on email, chat and social.

Msg.ai enables guests to discover destinations, book trips & receive instant support through AI - G2 User in Airlines/Aviation

Ease of use
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8.0
Drips
★★★★★

Drips

Our platform is proven to improve lead-to-call conversion and reduce overall lead gen costs.

Best in the AI lead generation market - Asad S.

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8.0
Amelia
★★★★★

Amelia

Amelia is taught to speak, think, and feel the ways humans do. When you hire her, she can be used alongside human colleagues to reduce unnecessary repetitive tasks, amplify team potential, and scale as your needs grow.

Workflow optimization with Amelia - User in Information Technology and Services

Ease of use
Support
Ease of Setup

Languages supported: Danish, German, English, Finnish, French, Italian, Japanese, Dutch, Norwegian, Spanish, Swedish

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