A robust automation platform on Cloud with excellent AI capabilities for NLP and OCR
What do you like best?
Our company needed an automation platform that included features like web automation, excel and desktop features and most importantly leverage Natural Language Processing for use cases like master data management, ERP integration and computer vision skills for document processing.
Techforce.ai is the most ideal solution since it is available on cloud with no time consuming setup and infrastructure required at our end since our IT is quite small. It comes with native NLP and OCR capabilities along with RPA so we did not have to invest in multiple platforms and integrate them.
This helped us go live faster than any other platform. They have a easy to use UI for building various automation workflows and managing them on a day-to-day basis.
Another amazing feature of this platform is that it is available on mostly all cloud platforms and listed in their marketplaces as well.
What do you dislike?
Techforce.ai meets all our requirements to the extent we did not find anything missing overall in the platform. Their product team was accommodating in the sense that a couple of features which we requested for were prioritized and given to us in next release.
Recommendations to others considering the product:
Very SaaS friendly pricing which helped a mid size business like our to get started very quickly.
What problems are you solving with the product? What benefits have you realized?
We are leveraging all 3 components of the platform including RPA, OCR and NLP for one of our top priority use cases of managing industry data on our platform and making sure this is always updated. This process flow requires master data management and reconciling and updating any delta changes as updated from the web.
We are also using a custom chatbot for customer support for platform users and helping them with day to day queries related to data, payment issues, renewal updates, etc.
