From Voice to Value. From A(I) to Z(aion). Our expertise derives from the customer experience. We are customer-experience specialists who integrated artificial-intelligence technologies to improve client services.
Less than one year after Zaion’s creation in September of 2017, we were already operating in three countries: France mostly, but also Germany & Belgium.
We take an omnichannel approach. We allow users to express themselves in natural language. Through that natural language, we can either automate the request & treat it accordingly through a bot or we can route it correctly to the right agent in real time.
Zaion
