Solvemate

Solvemate. is an AI expert designed to lower user costs and resolution time.

Languages supported: Arabic, Danish, German, English, Finnish, French, Irish, Italian, Dutch, Norwegian, Polish, Portuguese, Russian, Swedish

9.4/10 (Expert Score) ★★★★★
Product is rated as #29 in category Customer Self-Service Software
Ease of use
8.8
Support
9.6
Ease of Setup
8.1

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Our customer service automation platform is powered by smart conversational AI that allows companies to create highly personalized chatbot conversations at scale, guiding customers to find answers when they need them, so service teams can focus their expertise where it matters most. Solvemate’s unique contextual conversation engine approach means it learns more quickly, integrates more easily and resolves requests faster and more reliably than any other chatbot on the market.

We have a dedicated team to help you every step of the way with industry-specific best practices to ensure you see value within weeks. Brands benefit from a highly personalized, real-time self-service experience that increases customer satisfaction, reduces costs, and offers actionable customer service insights.

Solvemate has empowered innovative, growing companies to improve their customer experience and is trusted by brands such as On Running, musicMagpie, egym, and JustPark. Learn more at solvemate.com.

Solvemate
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Customer Reviews

Solvemate Reviews

Jonathan B.

Advanced user of Solvemate
★★★★★
Game changer!

What do you like best?

From the sales conversations, on to integration, then on to the ongoing partnership, the communication and support has been something I've never seen before. A really, really engaging bunch of people who just want to work together to meet the same goals.

What do you dislike?

Some data visuals have been my only constructive downside, but I've even got access to those ad-hoc while Solvemate work to it on their roadmap.

What problems are you solving with the product? What benefits have you realized?

Allowing our business to grow without the danger of customer support holding us back. More importantly, it's allowing our customers to get 24/7 support!

Review source: G2.com

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