Best Intelligent Virtual Assistants Software in 2024

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Agatha

Agatha Answers by Forethought is an AI-powered teammate to help customer-facing teams find answers quickly and respond faster — reducing time-to-resolution by 30%. After scanning an open support ticket to understand intent, Agatha automatically pulls relevant information from all your knowledge sources (past tickets/cases, help articles, cloud docs, etc) directly into your helpdesk (Salesforce, Zendesk, Front, etc) and recommends the best answer.

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Languages supported: Afrikaans, Arabic, Azerbaijani, Bashkir, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Czech, Chuvash, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Galician, Gujarati, Haitian, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Javanese, Japanese, Kannada, Kazakh, Kirghiz, Korean, Latin, Latvian, Lithuanian, Luxembourgish, Malayalam, Marathi, Macedonian, Malagasy, Mongolian, Malay, Burmese, Nepali, Newari, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Tatar, Telugu, Tajik, Tagalog, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Yoruba, Chinese (Simplified), Chinese (Traditional)

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AskSid

A specialist Conversational AI solution for retail and consumer goods delivering 3 outcomes - a) Accelerated Conversions (by simplifying the shopper's journey b) Enrich Product Knowledge-base (by discovering new consumer queries & questions on your products) and c) Precision marketing insights (from raw demand signals hidden in 1:1 customer conversations)

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Languages supported: English, French, Dutch, Norwegian, Polish, Portuguese, Spanish

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Playbook – Next Best Action

Say "Hello" to Playbook, the market's latest next best action platform with integrated behavioural design to ensure that you're consistently driving customer value. With TMAC Playbook, you can match the best customers with the right product every time. With Playbook, you'll be able to understand the lifetime value of each of your customers and how likely they are to buy primary and secondary products; increase revenues by selling your products ...

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