MobiChord integrates telecom and cloud providers with ServiceNow. This creates a single system of record with extremely accurate data, complete transparency and standardizes telecom processes.
MobiChord
MobiChord
MobiChord integrates telecom and cloud providers with ServiceNow. This creates a single system of record with extremely accurate data, complete transparency and standardizes telecom processes.
5.6/10
(Expert Score)
★★★★★
Product is rated as #55 in category Telecom Services for Call Centers Software
Customer Reviews
MobiChord Reviews
Administrator in Construction
Advanced user of MobiChord★★★★★
What do you like best?
I enjoy the simple phone management automation of MobiChord, my favorite feature being how simple it is for users to order their phone phones, taking menial tasks off of the helpdesk.
What do you dislike?
The implementation was not smooth. 40% of our phones were not in the system when we went live on the IT side.
Recommendations to others considering the product:
Mobichord support leaves much to be desired, but the platform is useful.
What problems are you solving with the product? What benefits have you realized?
Freeing up agent's time to work on other issues that cannot be automated.
