Zingtree Agent Scripting

Zingtree is an online toolkit for creating interactive decision trees and troubleshooters, which empowers companies to give their customers a quick, efficient way of getting answers quickly.

Languages supported:

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

10.0/10 (Expert Score) ★★★★★
Product is rated as #7 in category Telecom Services for Call Centers Software
Ease of use
Support
Ease of Setup

Zingtree is an online toolkit for creating interactive decision trees and troubleshooters, which empowers companies to give their customers a quick, efficient way of getting answers quickly.

Zingtree Agent Scripting
Zingtree Agent Scripting

Show more categories

Customer Reviews

Zingtree Agent Scripting Reviews

Paige S.

Advanced user of Zingtree Agent Scripting
★★★★★
Zingtree agent script is wonderful

What do you like best?

I love that you can upload scripts and help trainees learn faster. When i first started to be on the phones this program really helped me learn everything about our processes alot faster.

What do you dislike?

I dislike that sometimes that the system may glitch. When we go to upload a script it may not post correctly, so then later down the road we can't find it.

What problems are you solving with the product? What benefits have you realized?

We are helping the new people in our company learn quicker.

Review source: G2.com

Leave a reply

Your total score

B2B Software Guide