DCDial

Languages supported:

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

10.0/10 (Expert Score) ★★★★★
Product is rated as #2 in category Auto Dialer Software
Ease of use
Support
Ease of Setup

Our cloud-based contact center solution helps companies reach millions of customers via interactive text and voice. Our highly customizable solution boasts an intuitive and user-friendly interface that allows our clients to design and deploy sophisticated communication strategies quickly and with relative ease.

We help our clients boost productivity, enhance efficiency, and increase profitability by automating business processes: sales and marketing, scheduling, announcements, payment processing, and more.
Based in Atlanta, Georgia.

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Customer Reviews

DCDial Reviews

Administrator in Financial Services

Advanced user of DCDial
★★★★★
Best customer service

What do you like best?

The platform is very advanced, but my favorite aspect of DCDial is by far their customer service! The DCDial team has built custom features at our request.

Special thanks to Haze and the rest of the customer support team!

What do you dislike?

The system is very customizable, so there are a lot of settings to learn. But they do provide YouTube videos, help files, and the customer service team is very responsive.

What problems are you solving with the product? What benefits have you realized?

We needed a way to automate our customer outreach and payment processing. We have been able to greatly increase ur productivity using the Predictive Dialer and SMS campaigns. Additionally, our clients are now able to make payments using IVR and the DCDial online payment portal. We no longer have to use live agents to process payments!

Review source: G2.com

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