Customer Support Services

What do you like best?

What I like best about customer support services is that I can speak or email an individual any issues or questions that I may have with a product and/or services. Furthermore, I feel more comfortable ordering items via phone through Customer Support Services than I do online.

What do you dislike?

What I dislike is that sometimes there is a language barrier between the customer services representative and myself. Also, there are occasions when you deal with customer service support and the representative is having a "bad day".

Recommendations to others considering the product:

No recommendations other than to be patience and professional when dealing with Customer Support Services representative who has a heavy accent and/or unable to understand. Always follow-up if you do not get the appropriate or timely response to any issue you have to deal with using Customer Support Services.

What problems are you solving with the product? What benefits have you realized?

The benefit and business problem I solve is that I can call and order items that I need for the business by phone with Customer Support Services and not worry about the business credit card information getting stolen.