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Best Social Media Analytics Software

Products Buyer's Guide
8.2
Hootsuite
★★★★★

Hootsuite

Hootsuite is the leader in social media management, trusted by more than 18 million users. With Hootsuite, you can confidently schedule posts, engage in conversations, and track your social performance, all in one place, giving you the right tools to grow your brands, businesses, and customer relationships with social.

Best Software for Social Sharing and Monitoring - Giovanni J.

Ease of use
8.3
Support
8.1
Ease of Setup
0.0

Languages supported: Arabic, Catalan, German, English, French, Indonesian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Turkish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.4
eclincher
★★★★★

eclincher

eClincher provides a complete and intuitive software solution to efficiently manage social media presence. Key features: publishing, auto posting and recycle content, social inbox, engagement, monitoring, content curation, influencers, advanced analytics, reports, team collaboration, and much more. Integrated with Facebook, Twitter, Instagram, Google+, LinkedIn, Pinterest, YouTube...

For everyday use and professionals alike - Rainer S.

Ease of use
9.1
Support
9.4
Ease of Setup
9.0

Languages supported: English, French, Portuguese, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.2
ContentStudio
★★★★★

ContentStudio

ContentStudio gives you the ability to discover topic-relevant content filtered by social shares, different media types and virality. Select posts individually from your topic feeds or setup an automation campaign with your own rules to publish content automatically to your selected channels.

I have a secret weapon in my arsenal of content. Make interesting, creative and engaging content - Kevin R.

Ease of use
8.8
Support
9.3
Ease of Setup
0.0

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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8.8
Pulsar Platform
★★★★★

Pulsar Platform

Pulsar Platform is a complete monitoring and analytics tool to measure and optimize performance across your owned social channels and websites.

The best and most cost effective social listening software out there. - User in Marketing and Advertising

Ease of use
8.3
Support
8.9
Ease of Setup
8.4

Languages supported: Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, German, English, Basque, Finnish, French, Croatian, Armenian, Italian, Japanese, Central Khmer, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Albanian, Swedish, Chinese (Simplified)

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9.0
Brandwatch
★★★★★

Brandwatch

Brandwatch is a platform for social media monitoring, allowing you to analyse and utilise conversations from across the social web.

Good experience using Brandwatch so far but still see potential spaces for development - Consultant in Research

Ease of use
8.2
Support
9.2
Ease of Setup
0.0

Languages supported: Arabic, Bengali, Catalan, Czech, Danish, German, Greek, English, Finnish, French, Hebrew, Armenian, Indonesian, Italian, Japanese, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Tamil, Thai, Turkish, Urdu, Vietnamese, Chinese (Simplified)

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7.0
Salesforce Social Studio
★★★★★

Salesforce Social Studio

Social Studio allows you to tap into the power of social media in your marketing, customer service, and sales organizations.

Ease of reporting and automation - Katie W.

Ease of use
7.4
Support
6.7
Ease of Setup
0.0

Languages supported: English

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8.6
NetBase
★★★★★

NetBase

NetBase delivers the social intelligence that global brands and agencies use to publish, monitor, analyze and engage with customers in real time.

NetBase Quid is a true enabler of customer centricity - Marc L.

Ease of use
7.9
Support
8.6
Ease of Setup
7.2

Languages supported: Arabic, Bengali, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hebrew, Hindi, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Latvian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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8.6
Bazaarvoice
★★★★★

Bazaarvoice

Thousands of the world's leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Bazaarvoice's extensive global retail, social, and search syndication network, product-passionate community, and enterprise-level technology provide the tools brands and retailers need to create smarter shopper experiences across the entire customer ...

Powerful, Flexible - Mike S.

Ease of use
8.2
Support
8.6
Ease of Setup
7.9
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9.8
Brand Analytics
★★★★★

Brand Analytics

Brand Analytics is a Social Media Monitoring and Analysis System. - Data acquisition from all sources, namely social networking sites, video hostings, map services, public channels and messenger chats, review websites, forums, blogs, marketplaces, online media, newspapers, magazines and federal channels.- All types of messages and data: message text, recognized picture texts, video transcripts, check-ins, stories.- High number of metrics and ...

Social media monitoring masters - User in Financial Services

Ease of use
9.4
Support
9.8
Ease of Setup
10.0

Languages supported: Arabic, Azerbaijani, Belarusian, Bosnian, Bulgarian, Czech, Danish, German, English, Finnish, French, Croatian, Armenian, Italian, Georgian, Kazakh, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Serbian, Swedish, Tatar, Turkish, Ukrainian

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9.6
deepdivr
★★★★★

deepdivr

The deepdivr platform is packed with tools, tailored to help you increase your social media ROI. Unlock the potential of your social spend and take your marketing to the next level using our campaign recommendations, easy and specific benchmarking, with planning and estimation tools. Setup your campaign performance dashboard tailored to your specific campaign goals or flip your data using our dashboard templates.When your results are home, use ...

Quick, clear and easy paid social media tool with great support - Fleur N.

Ease of use
9.2
Support
9.6
Ease of Setup
9.1
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9.0
ListenFirst
★★★★★

ListenFirst

ListenFirst is the most comprehensive social analytics solution that makes sense of billions of consumer signals across tens of thousands of brands from every social channel in one powerful platform.

ListenFirst team is incredibly collaborative/responsive and the tool is essential to our day to day - Kim K.

Ease of use
7.9
Support
9.2
Ease of Setup
8.7
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7.8
Unified
★★★★★

Unified

Unified helps marketers make informed and impactful decisions with the industry's only business intelligence platform purposely designed for social advertising.

Digital Strategist - User in Leisure, Travel & Tourism

Ease of use
8.2
Support
7.4
Ease of Setup
0.0

Languages supported: English

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8.6
Orlo
★★★★★

Orlo

Orlo is a complete online engagement ecosystem.

A great platform - Jim K.

Ease of use
8.6
Support
8.6
Ease of Setup
9.2

Languages supported: English

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8.4
Unmetric
★★★★★

Unmetric

Unmetric is a seeing platform that combines the power of human cognition and technology to provide global brands with data to analyze, benchmark and enhance their social media efforts.

Tries hard, but it's not the most useful tool around - Hushidar K.

Ease of use
8.6
Support
8.3
Ease of Setup
8.1

Languages supported: English

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9.2
Zoho Social
★★★★★

Zoho Social

Schedule unlimited posts, manage social networks, track conversations, and measure performance from a single dashboard.

Takes the Headache Out of Managing Social Media - Alejandro C.

Ease of use
9.2
Support
9.2
Ease of Setup
0.0

Languages supported: German, English, French, Italian, Portuguese, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

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8.8
Twitter API
★★★★★

Twitter API

Twitters enterprise API platform delivers real-time and historical social data to power your business at scale.

Great tool to read twitter data - Jannatin N.

Ease of use
8.4
Support
8.9
Ease of Setup
8.1
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9.0
Chatmeter
★★★★★

Chatmeter

Local listing, review, and social media management for the multi-location brand and agency.

My Experience with Chatmeter - Abner J M.

Ease of use
9.0
Support
8.9
Ease of Setup
9.2

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.4
Later
★★★★★

Later

Visually curate, plan, and manage your social media with Later. Gather on-brand UGC content directly from the platform while planning, scheduling and auto-publishing across social. Features like Best Time to Post and Hashtag Suggestions help you drive growth and extend each while optimizing your social presence.

Successful functionalities to contribute to marketing - Max I.

Ease of use
9.4
Support
9.3
Ease of Setup
0.0

Languages supported: English

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8.4
Facelift Cloud
★★★★★

Facelift Cloud

The Facelift Cloud is a multi-certified software solution with all components for professional social marketing on an enterprise level – optimized for the most important channel Facebook.

All the features we need - Nerea O.

Ease of use
8.1
Support
8.3
Ease of Setup
0.0

Languages supported: German, English, French

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.0
ROIALTY OneVoice
★★★★★

ROIALTY OneVoice

Roialty social listening and analytics solutions help brands make smarter decision based on real-time insights from social conversations.

Intuitive Software with various solutions - Stefano C.

Ease of use
Support
Ease of Setup
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8.6
Filament
★★★★★

Filament

Filament integrates with Google Analytics and other data sources to provide you with smarter insights about how your visitors are interacting with your blog content, via a clear, intuitive interface and simple email reports, sent straight to your inbox.

Effective Platform worth Trying - Andre A.

Ease of use
Support
Ease of Setup
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8.0
Social Insight
★★★★★

Social Insight

Social Insight is an Instagram Analytics & Marketing Tools that turn Instagram account into a marketing machine, increase interaction by better understanding the followers.

Help build social media - jamila r.

Ease of use
Support
Ease of Setup
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7.6
Locowise
★★★★★

Locowise

All of your social media analytics and reporting in one place

Una muy buena opciГіn de bechmarking y reportereГ­a - Administrator in Retail

Ease of use
Support
Ease of Setup
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10.0
SHIELD Analytics
★★★★★

SHIELD Analytics

Shield is a user-friendly Linkedin analytics platform enabling businesses and users to uncover social KPIs, monitor performance, and generate reports instantly.With its quickly evolving set of features, Shield is empowering businesses through a data-driven approach to unlock organic Linkedin growth. Businesses and individuals use Shield to drive meaningful engagement on Linkedin, address the needs of their desired audience, and eliminate manual ...

SHIELD Analytics is the real deal! - Ryan C.

Ease of use
Support
Ease of Setup

Languages supported: Danish, English, Spanish

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10.0
livedune
★★★★★

livedune

All your social media analytics for $5Grow your audience, engagement and sales on Instagram, Facebook, YouTube and Twitter

Solid analytics tool, automatic reports - Agency in Marketing and Advertising

Ease of use
Support
Ease of Setup
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9.2
Brand24
★★★★★

Brand24

Brand24 gives you reliable, easy to use and affordable solution to track and engage online conversations relevant to your business in real time. Use it to measure effectiveness of your campaigns, grow customer satisfaction and sales.

The benefits were beyond expectations - Administrator in Information Technology and Services

Ease of use
9.1
Support
9.0
Ease of Setup
9.1

Languages supported: Arabic, Czech, Danish, German, English, Finnish, French, Croatian, Hungarian, Indonesian, Italian, Korean, Dutch, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish, Thai, Turkish, Vietnamese

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.4
Social Status
★★★★★

Social Status

Social Status is a social media intelligence platform for any business or brand with a Facebook page. Get actionable insights to grow your audience, improve your content publishing and increase engagement with your fans.

Very handy reporting tool for standard reports (in PRO-Version). - Thomas W.

Ease of use
8.8
Support
9.6
Ease of Setup
8.1

Languages supported: German, English, French, Portuguese, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.0
Denim Social
★★★★★

Denim Social

With Denim Social, businesses can efficiently manage LinkedIn, Facebook, and Twitter profiles, monitor social media team activities and filter sensitive keywords to ensure a professional, compliant social media presence.

Love the ease of use - Brittani T.

Ease of use
8.9
Support
8.9
Ease of Setup
8.4

Languages supported: English

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