Salesforce Social Studio

Social Studio allows you to tap into the power of social media in your marketing, customer service, and sales organizations.

Languages supported: English

7.0/10 (Expert Score) ★★★★★
Product is rated as #137 in category Social Media Analytics Software
Ease of use
7.4
Support
6.7
Ease of Setup
0.0

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Listen, engage, and publish using a powerful all-in-one social media marketing and management suite — and connect enriched social data to your marketing with sales and service.

Salesforce Social Studio
Salesforce Social Studio

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Customer Reviews

Salesforce Social Studio Reviews

Katie W.

Advanced user of Salesforce Social Studio
★★★★★
Ease of reporting and automation

What do you like best?

I love the visuals in reporting after our posts are up - we can see measurements of positivity and negativity, engagement, reach and so much more!

What do you dislike?

It can be a bit clunky to schedule all of our posts through the platform, but it does help to have all our UIs connected so we can post once instead of four separate times.

Recommendations to others considering the product:

Overall, this tool has helped us on a daily basis. Would highly recommend.

What problems are you solving with the product? What benefits have you realized?

We're saving time by posting to all our platforms with one tool, and we have aggregated results through Social Studio.

Review source: G2.com

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