Zoho Social

Schedule unlimited posts, manage social networks, track conversations, and measure performance from a single dashboard.

Languages supported: German, English, French, Italian, Portuguese, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

9.2/10 (Expert Score) ★★★★★
Product is rated as #39 in category Social Media Analytics Software
Ease of use
9.2
Support
9.2
Ease of Setup
0.0

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Zoho Social is a complete social media management platform for businesses & agencies.В It helps you scheduleВ posts, monitor mentions,В create custom dashboards, and more.В Zoho Social is fromВ Zoho.com—a suite of 40+ products trusted by over 40 Million users.

It includes a powerful set of features—such as, the Publishing Calendar, Bulk Scheduler, and Repeat Post—to empower you with all the social media publishing tools that your business needs.

The monitoring capabilities help you track relevant social conversations and respond to what matters. Advanced reporting features help you analyze performance using intuitive graphs, and create unlimited custom reports for you or your clients.
If you’re managing a team, Zoho Social’s collaboration features and custom user-roles make it easy for you to bring all the members on board to manage social accounts for multiple brands.

Agencies can bring all their clients on to Zoho Social, and manage their social media presence effectively. They can easily add new clients and assign team members to them with a predefined role.

Zoho Social is the first tool to track revenue from your social media marketing efforts. Its integration with Zoho CRM help you engage with prospects and generate leads from social media. This integration lets you enrich leads and contacts in Zoho CRM with social data, and help your sales force close deals faster.

The integration with Zoho Desk makes Zoho Social even more powerful when it comes to social support. You can create tickets from social media for your support team to see and resolve them from Zoho Desk.

Zoho Social
Zoho Social

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Customer Reviews

Zoho Social Reviews

Alejandro C.

Advanced user of Zoho Social
★★★★★
Takes the Headache Out of Managing Social Media

What do you like best?

The metrics when you open the app are above and beyond helpful. I can see our progress. Even our Google My business is improving and I'm understanding when and what posts my viewers respond to.

We also really like the recommended time to post feature. It is helpful to see what percentage of our viewers are likely to respond when we schedule a post. That's helped us better plan out our week when we sit down and plan our schedules.

What do you dislike?

That we can't add a second IG or Linked in account. I would like to add my wife to our book launch. I understand we can add a second brand, but it seems a bit much that we have to pay so much to add just one or two social media accounts. Can you make it where we can pay per account we add?

Additionally, can we add Tiktok to help manage comments and likes?

What problems are you solving with the product? What benefits have you realized?

I have been better able to understand the audiences of each social media. Before using Zoho, I didn't really understand what posts worked where because I couldn't compare them side by side. However, now I have a powerful social media plan for each social media account and the response has blown through the roof!

We're also more able to keep on top of our social media. Our lives are already hectic and trying to manually post to 9 different accounts proved impossible. Now, we can organize them all in one day and forget about it!

Review source: G2.com

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