The conversational AI sales assistant. Zia analyzes the data each rep enters and the tasks they complete every day to predict the outcome of sales activities. Zia also offers solutions to complete these activities smarter and faster. Ask Zia for any information from your CRM database by calling or chatting with her. Stay on top of every activity with your new sales assistant.
Customer Reviews
Yaniv R.
Advanced user of Zoho ZiaIt's nice to have a way to easily answer questions. if it did work. However, it is very not intuitive. When you type help (which is quite the basic requirement for any AI bot), it answers with "Sorry, I didn't understand that.". It also seems to go into a loop easily, and there's no apparent way to get out of it.
Well, it's a nice start, but putting it as a product is a bit too early. It really is a premature product at best. It's not intuitive, barely working and doesn't really show any signs of any intelligence (artificial or otherwise). I believe it will probably improve a lot in the near future, but for now it is very underwhelming.
Well, if you are using Zoho CRM, then you will get Zoho Zia with the software. Hopefully, it will improve in the future. I believe it is incorrectly referred to as AI (to ride on the hype), but my belief is that it is not really based on a real AI engine.
Well, we are starting to integrate the Zoho CRM to our system and it would have been a really nice addition to have a tool (maybe throughout the Zoho one system) to enable us to view all the information that is held in the system. However, this is not that system, it doesn't really work right now.
