VanillaSoft

VanillaSoft is a powerful, cloud-based sales management software designed for outbound call centers and inside sales teams. This solution combines the best of Sales CRM, lead management and telemarketing software into one, easy-to-use solution.

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

9.2/10 (Expert Score) ★★★★★
Product is rated as #12 in category Lead Scoring Software
Ease of use
9.3
Support
9.2
Ease of Setup
9.2

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VanillaSoft, the industry’s most successful sales engagement platform, helps sales development teams engage over 15,000,000 contacts every month. Used standalone, or in combination with existing traditional CRM systems, VanillaSoft empowers sales reps to respond to new leads within seconds, interact with leads more consistently, across more channels, and generate more qualified sales opportunities. Globally, thousands of users employ VanillaSoft’s queue-based sales engine and intellective routing to implement sales cadence automation resulting in substantial gains in speed-to-lead, persistency, productivity, and revenue-per-rep.

VanillaSoft is a privately held company based in Plano, Texas, USA. To learn more, visit www.vanillasoft.com.

One superpower of the VanillaSoft solution is that it is reputably effective in fundraising campaigns. VanillaSoft’s fully customizable, user-managed phonathon software gives phonathon managers maximum control over their phonathon campaigns. Intelligent workflow automation guarantees the consistent application of institutional best practices whilst also optimizing the efficiency and effectiveness of your phonathon outreach. Dynamic caller scripts, data segmentation, and stewardship automation ensure the most effective outreach strategy, whilst also improving the quality of the experience for alumni, donors, and fundraisers alike.

Learn more: https://www.vanillasoft.com/solutions/business-function/fundraising.

VanillaSoft
VanillaSoft

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Customer Reviews

VanillaSoft Reviews

Alexandria B.

Advanced user of VanillaSoft
★★★★★
The Possibilities are Endless

What do you like best?

I love how customizeable VanillaSoft is! If I want to create or track a specific piece of data, VanillaSoft is built in such a way that allows for many different potential configurations. This gives me the freedom to build our calling program the way I want to, and with so many exceptional and unique features to choose from!

What do you dislike?

What is unique about VanillaSoft is that their biggest selling point of customization is also one of the software's only major drawbacks. With so many options, configurations, and the freedom to build out your own program, it can be a very complicated and arduous undertaking, especially when starting out. This also means that the support that VanillaSoft offers, while great, is also more complicated than typical softwares.

What problems are you solving with the product? What benefits have you realized?

The biggest problem that we've solved with VanillaSoft is that we no longer need to provide our callers with bulky, confusing, and resource wasting binders full of countless scripts that constantly need changes made. Not only have we been able to easily copy all of our original scripts into VanillaSoft that the callers can see live on the phone, but our program now has personalized, comprehensive scripts that can be updated live on shift.

Review source: G2.com

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