User-friendly and Easy to Teach
What do you like best?
Reflektive is really user friendly and looks good as a site. It's not clunky and has just the right amount of features without being overwhelming. The reporting feature is also really useful to view usage and determine who our top adopters are. Finally, all the updates that have been made are appreciated and seem to address a lot of the gaps we felt were there early on (such as adding the option for a second manager).
What do you dislike?
People often forget about it - we have to really remind people about its benefits to get people to remember to log in and utilize it because it feels like an extra step right now. This should get easier the longer we've been using it though, and also the new integrations (such as with Microsoft Teams) will help too.
Recommendations to others considering the product:
See what you can integrate it with. We have plans to eventually integrate it with our HRIS, we have it integrated to Outlook and then hope to integrate it with MS Teams in the near future to encourage ad-hoc use outside of the prescribed performance review cycle.
What problems are you solving with the product? What benefits have you realized?
Retaining performance review materials is much easier this way. One unexpected benefit is that when employees change managers they don't have to feel like they're starting from scratch with their new manager, because they still have access to their old feedback and performance notes.
