LiveVox

LiveVox is a next-generation contact center platform that seamlessly integrates Omnichannel Communications, CRM, and WFO.

Languages supported: English

8.2/10 (Expert Score) ★★★★★
Product is rated as #41 in category Auto Dialer Software
Ease of use
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Ease of Setup

LiveVox is a next-generation contact center platform that powers more than 14 billion interactions a year. We seamlessly integrate Omnichannel Communications, CRM, and WFO capabilities to deliver an exceptional agent and customer experience while reducing compliance risk.

Our technology enables effective engagement strategies on communication channels of choice to drive performance in your contact center. Our battle-tested risk mitigation and security tools help clients maximize their potential in an ever-changing business environment.

With 20 years of pure cloud expertise, LiveVox is at the forefront of cloud contact center innovation. Our more than 500 global employees are headquartered in San Francisco, with offices in Atlanta; Columbus; Denver; New York City; St. Louis; Medellin, Colombia; and Bangalore, India.

LiveVox
LiveVox

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Customer Reviews

LiveVox Reviews

Ashley S.

Advanced user of LiveVox
★★★★★
LiveVox Review

What do you like best?

I like the simplicity that everything is on one screen.

What do you dislike?

I dislike that you can't really find information on what headsets are compatible.

What problems are you solving with the product? What benefits have you realized?

I'm currently not solving any issues.

Review source: G2.com

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