Knowlarity IVR

What do you like best?

IT IS INTEGRATED TO CRM SO VERY EASY TO USE JUST CLICK AND CALL

GETS DETAILED REPORT ABOUT CALL TIME, CALL RECORDING, MANAGER AUDITING REPORTS, INBOUND CALLS FROM CUSTOMERS, WEEKLY AND MONTHLY CALL LOG AND WHICH HELP IN THE GROWTH PHASE OF THE CAREER AND ALSO ATTENDANCE MARKING

What do you dislike?

NOT HAVE The OPTION TO CALL A PARTICULAR NUMBER WHICH DO NOT EXIST IN THE SYSTEM. NEED TO CALL MANAGER EACH TIME ND SHARE THE NUMBER THEN HE WILL MAKE AND SENT THE LEAD THEN NEED TO CALL THE CX

A LOT OF SPAM REPORTING IN THE NUBER THEY ARE ALWAYS USING THE SAME SET OF PHONE NUMBER

Recommendations to others considering the product:

BEST TO USE AND EAY TO USE

GOOD INTEGRATION WITH CRM

VERY EFFICIENT

QUICK CALL RESPONSES

What problems are you solving with the product? What benefits have you realized?

CALLING CUSTOMERS AND CLOSING SALES

MEETING DAILY PARAMETERS ON-CALL TIME AND CONNECTED UNIQUE CALLS

RECORDING CALLS AND AUDITING

SPAM REMOVING THE PARTICULAR NUMBERS TO GET MORE CONNECTED CALLS