As a Forrester leading SaaS Platform for Customer Journey Orchestration, Kitewheel delivers AI driven, omni-channel customer experiences in real time. Orchestrating across marketing automation, CRM, content management, analytics and programmatic ad tools, Kitewheel flexes the tools you have to help manage and deliver seamless interactions across systems.
In the Analytics space, Kitewheel’s award winning capabilities allow users to track and manage journey data wherever it’s stored, viewing journeys as they happen live within the application.
Kitewheel Customer Journey Hub
Administrator in Computer Software
Advanced user of Kitewheel Customer Journey Hub
★★★★★
Orchestrates marketing programs with intelligence and ease
What do you like best?
I like that Kitewheel can integrate with so many different platforms so that it intelligently orchestrates marketing programs by providing the next best action for a lead in my funnel.
What do you dislike?
I dislike that it can be a little complicated to manage the different workflows and logic.
What problems are you solving with the product? What benefits have you realized?
We are solving the issue of trying to manage the next best action for a lead, which was formerly a manual process across different platforms: AEM, Google Display Network, Marketo, and others.
Review source: G2.com
