Freshcaller is a simple and reliable cloud-based contact center software that helps businesses connect with customers in an affordable way. With phone numbers in 90+ countries, Freshcaller lets customers set up their contact center in a few easy steps, and with zero phone hardware. Freshcaller integrates with several CRM and Helpdesk tools, enabling sales and support teams to work seamlessly. With powerful reporting and analytics, admins can get real-time insights into their customer experience as well as agent productivity.
With Freshcaller, agents can take calls on their desktops, laptops, or phone (both Android and iOS), to create a fully remote but connected contact center.
As business needs change, admins can add agent licenses, purchase additional numbers, add phone credits, and upgrade the pricing plan. Freshcaller offers five pricing plans that are tailored to meet different calling needs.
Freshcaller by Freshworks is a truly modern and reliable phone system that is trusted by over 7000+ customers worldwide.