Contact Center by Evolve IP

Imagine a call center solution that provides your contact center managers with more control and deeper insight into your operations. Evolve IP's cloud based Call Center provides incredible control and benefits to your business that can't be achieved with cumbersome on-site equipment and systems.

Languages supported: English

9.8/10 (Expert Score) ★★★★★
Product is rated as #7 in category Auto Dialer Software
Ease of use
Support
Ease of Setup

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Your contact center is the lifeblood of your enterprise, so anything that you can do to improve agent results and customer experience is a major win for your business. In today’s highly competitive environment, if you’re not leveraging technologies like omni-channel, workforce management, rich integration with your business applications, and advanced business intelligence you’re falling behind.

Evolve IP’s Gartner-recognized contact center provides all of the features you need to run a world-class omnichannel contact center. We integrate with the applications you already use, which makes deployment simple. Plus we build custom solutions that make your team more effective. Visit our website for more information: https://www.evolveip.net/cloud-call-centers

Contact Center by Evolve IP
Contact Center by Evolve IP

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Customer Reviews

Contact Center by Evolve IP Reviews

Carey H.

Advanced user of Contact Center by Evolve IP
★★★★★
Great Cloud Company with fast response time

What do you like best?

I like the fact that when I call I get a support person right away or get a call back quickly if they are busy

What do you dislike?

There used to be an integrated outlook/browser tool bar for phone but no longer available

What problems are you solving with the product? What benefits have you realized?

Call center is set up to meet our needs with different queues for each department

Review source: G2.com

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