Best User Research Software in 2024

8.6

★★★★★

Voxpopme

Voxpopme VideoMR delivers end-to-end video research through solutions that have transformed the process of capturing, analyzing and sharing content, making working with video fast and easy.

Easiest Way for both the Company and Client to Receive and Give Feedback! - Jake M.

Ease of use

9.3

Support

8.3

Ease of Setup

7.8

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9.2

★★★★★

Survicate

The fastest way to collect feedback from customers. All the tools you need to find out what your customers are thinking, who they are and why they behave as they do.

Great surveys and support! - Cheyenne R.

Ease of use

9.0

Support

9.4

Ease of Setup

8.5

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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7.0

★★★★★

Loop11

Loop11 is a website user testing tool that enables to identify navigational and usability issues of any website.

Best Usability Service for Product Managers! - Priyanka N.

Ease of use

8.3

Support

3.7

Ease of Setup

0.0

Languages supported: Arabic, Bulgarian, Czech, Danish, German, Greek, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)

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9.0

★★★★★

User Interviews

User Interviews is designed to help designers, researchers, product managers, and entrepreneurs form better business decisions by making user research easier, faster, and more joyful.

Quality consumer interviews with just a few clicks - Javier R.

Ease of use

8.9

Support

9.1

Ease of Setup

8.7

Languages supported: English

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9.2

★★★★★

Respondent

Respondent is a recruiting platform designed to help users find and schedule any target audience in the world for in-person and remote research interviews.

Quick DIY survey release & data gathering - Murilo P.

Ease of use

8.9

Support

9.3

Ease of Setup

8.1

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8.8

★★★★★

UserTesting

UserTesting's Human Insight Platform enables companies to see, hear and talk to their customers as they engage with products, apps and messaging. Half of the world's top 100 brands partner with UserTesting to make more informed decisions based on customer feedback.

UserTesting is the place to go to make money by testing apps in a legit way - Ashraf A.

Ease of use

8.4

Support

8.9

Ease of Setup

8.1

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

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9.4

★★★★★

Suzy

Suzy is how leading companies harness collective insights from millions of consumers worldwide to gather realtime intelligence.

Suzy provides an agile solution to a wide-range of business questions - User in Broadcast Media

Ease of use

9.0

Support

9.7

Ease of Setup

9.0

Languages supported: English

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8.8

★★★★★

Usersnap

Simple bug tracking & feedback. Usersnap is your central place to organize feedback and collect bug reports. One screenshot is all it takes. Get rid of endless email exchanges and coffee-stained sticky notes.

Really useful and simple way to receive feedback in development - Arttu R.

Ease of use

9.5

Support

8.6

Ease of Setup

7.7

Languages supported: Czech, German, English, French, Dutch, Slovak, Swedish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

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7.6

★★★★★

UserZoom

UserZoom is a software that enable Businesses to cost-effectively plan, research, design, and measure Customer Experience and User Experience to empowers CX, UX and Marketing Professionals to cost-effectively manage and conduct sophisticated online research projects.

UserZoom + Intellizoom = True agile UX research - Katie D.

Ease of use

8.0

Support

7.4

Ease of Setup

0.0

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9.2

★★★★★

WEVO

WEVO is the only tool that pinpoints why visitors aren't converting and generates recommendations to improve conversion, before going live.

Easy to set up, fast results, and findings that are straightforward but also very thorough - Adrienne R.

Ease of use

9.3

Support

9.2

Ease of Setup

9.4

Languages supported: English

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8.6

★★★★★

Qualaroo

Improve Website Conversions

We found more user personas, which we never thought we had. - Ashish G.

Ease of use

8.5

Support

8.4

Ease of Setup

9.2

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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8.0

★★★★★

m-pathy Survey

Onsite-Surveys with m-pathy UX Survey deliver relevant results: With highly flexible trigger events, individual questionnaire design and user videos.

A survey software that Worth trying. - User in Information Technology and Services

Ease of use

Support

Ease of Setup

Languages supported: German, English

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10.0

★★★★★

Corus

Corus is a market research platform allowing direct communication between businesses and customers. Through an integrated survey platform, app, and collaborative tools, Corus captures customer feedback in a matter of hours, not days and weeks.

Discovered a cutting-edge, affordable, one-stop alternative - Lara F.

Ease of use

Support

Ease of Setup

Languages supported: Afrikaans, Arabic, Catalan, Czech, Danish, German, English, French, Hebrew, Hindi, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Serbian, Swedish, Turkish, Chinese (Simplified)

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8.6

★★★★★

Feedback Loop

Our intuitive platform makes it simple to get started. We enable you to go from question to report in as little as 2 days, so you can continuously learn faster and innovate smarter.

A quick way to know if you're heading in the right (or wrong) direction - Sean G.

Ease of use

8.3

Support

8.5

Ease of Setup

8.1

Languages supported: English

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9.0

★★★★★

dscout

dscout's research platform captures the reality of your customers' in-the-moment behaviors and thoughts through mobile video, image, text, and survey feedback.

A great tool for qual research: high quality participants and a very supportive team - Harriet S.

Ease of use

8.6

Support

9.0

Ease of Setup

8.8

Languages supported: German, English, French, Japanese, Portuguese, Spanish, Chinese (Simplified)

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8.4

★★★★★

UserEcho

UserEcho gives the opportunity to create a modern Community to support customers in a few minutes, it includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

setting up SSO using OIDC - Priya J.

Ease of use

8.4

Support

8.2

Ease of Setup

8.6

Languages supported: Arabic, Danish, German, English, Persian, French, Hebrew, Norwegian, Polish, Russian, Spanish, Ukrainian

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8.6

★★★★★

Hotjar

All-in-one Analytics and Feedback.

Great tool for enabling Users to provide feedback on your software and understand them better. - Ewelina R.

Ease of use

9.0

Support

8.5

Ease of Setup

0.0

Languages supported: Arabic, German, English, French, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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7.0

★★★★★

Remesh

Remesh platform uses machine learning to understand and engage groups of people with real-time conversation.

My experience was fun, easy, and delivered a clear next step for the business - G2 User in Consumer Goods

Ease of use

Support

Ease of Setup

Languages supported: Arabic, Danish, German, English, French, Hindi, Indonesian, Japanese, Korean, Dutch, Norwegian, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Traditional)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

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0.0

★★★★★

Digsite

With Digsite Sprints, marketers and researchers can build a community in as little as one day and get presentation-ready results in just 24 hours. Use Digsite to find your target audience, capture their real-world experiences, ask 'why' questions, and help you optimize and iterate as you learn.

Simple User Interface and Excellent Reporting - Amy E.

Ease of use

Support

Ease of Setup

Languages supported: German, English, French, Dutch, Spanish

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9.2

★★★★★

Maze

Rapid, remote testing platform for agile teams, from idea to launch.

Awesome tool with still lots of untapped potential! - Nicky R.

Ease of use

9.5

Support

9.0

Ease of Setup

0.0

Languages supported: English

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9.4

★★★★★

Marker.io

Bug tracking tool that helps product and dev teams manage all their bugs and issues through integrating into a task management tool.

Greatly enhanced our ability to deliver quality products to our customers. - Andrew H.

Ease of use

10.0

Support

10.0

Ease of Setup

0.0

Languages supported: English, French, Dutch

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8.6

★★★★★

Netigate

Netigate is a leading European provider of cloud based services for online surveys that are primarily used for voice of customer (customer satisfaction), employee performance and market research.

A good match for: Enterprise feedback management and Market Research - User in Management Consulting

Ease of use

8.9

Support

8.4

Ease of Setup

8.6

Languages supported: Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Basque, Persian, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latvian, Lithuanian, Macedonian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Chinese (Simplified)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.0

★★★★★

Zinklar

The SaaS platform that delivers results in real time and turns Consumer Insights into an everyday solution for brands globally. It offers brands a product traditionally acquired via Market Research Agencies on a yearly subscription basis. Simple, easy and assisted by a team of specialised researchers, enables brands to interact with consumers anytime, anywhere and get unique top-quality insights on behaviour and attitudes due to its proximity to ...

Amazing power of a Research Online service platform - Anna P.

Ease of use

8.9

Support

9.0

Ease of Setup

0.0

Languages supported: English, Portuguese, Spanish

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9.6

★★★★★

Userback

Userback provides solution for developers, agencies and website owners to collect valuable user feedback from web projects, and manage or share in a cloud based web interface.

I Didn't Know Feedback Could Be So Easy - Gilbert B.

Ease of use

9.4

Support

9.7

Ease of Setup

9.2

Languages supported: English

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0.0

★★★★★

Upsiide

Upsiide is an innovation insights platform for anyone that needs to predict which ideas, concepts, and products will perform best in-market. The Upsiide platform allows you to target an exact consumer audience in 40 different markets and present them with what you'd like to gather feedback on.Brands like McDonald's, Canadian Tire, and Nestle use Upsiide to massively improve their speed to market at 3X the speed and 1/2 the cost of traditional ...

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Ease of use

Support

Ease of Setup

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0.0

★★★★★

Loadmill

The automated backend testing platform that will get you to Continues Delivery. The biggest challenge in modern software development is changing code without breaking things. We make sure that everything done by your customers yesterday will still work for them tomorrow after you release. How Loadmill can take you to Continuous Delivery?Boost test coverage: By automatically generating tests from real user behavior Loadmill can help increase ...

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Ease of use

Support

Ease of Setup

Languages supported: English

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