Greatly enhanced our ability to deliver quality products to our customers.
What do you like best?
- Easy to deploy widget
- Fast markup tools for bug reporting and feedback
- Saves a ton of clicks when doing large scale feedback/bug reporting
- Extremely responsive team that listens to feedback
What do you dislike?
I do wish mobile app integration would be available again.
What problems are you solving with the product? What benefits have you realized?
Our internal QA efforts took a noticeable leap in efficiency and effectiveness once we started using Marker.io. The tool itself has grown and evolved along with our QA team, and it is now instrumental to the way we test and develop products. Our team uses it nearly every day to identify and report bugs.
Additionally, the ability to deploy the widget across our sites and target different Github repositories based on URL structure has enabled us to reduce the total number of steps from bug report -> developer action.
During testing of large scale projects, the widget's ability to reduce the volume of input required by remembering the last applied Github labels and appending screenshots to existing Github issues has increased team efficiency and reduced overall frustration -- very valuable when going through and testing the same project for days at a time.
The Marker.io team has also been incredibly responsive to feedback regarding their product, and seeing the continued evolution and improvement instills long-term confidence in any tool that becomes instrumental to the daily processes of a team.
