Best Live Chat Software

Products Buyer's Guide
7.0
Giosg
★★★★★

Giosg

Live Chat with team-management, proactive messages and shopping cart integration. Simple swimlane-view for the operator to recognise the most potential visitors and visitors with products in shopping cart.

Good live chat tools for websites - Melifa G.

Ease of use
Support
Ease of Setup

Languages supported: English, Finnish, Spanish, Swedish

7.0
Mioot
★★★★★

Mioot

Mioot Live Chat Software, an expert in Help Desk Software Offer Customer Service solutions for business to enable the Live Help and Live Support solutions

Live chat increases web conversions - good solution - User in Higher Education

Ease of use
Support
Ease of Setup
7.0
Chatwoot
★★★★★

Chatwoot

Chatwoot is a customer support tool for instant messaging channels that can help businesses to provide exceptional customer support through an omnichannel inbox. The codebase for the product is completely open-source and is available under MIT license.

Promising simple live chat tool - User in Information Technology and Services

Ease of use
Support
Ease of Setup
7.0
FocalScope
★★★★★

FocalScope

FocalScope allows your team to collaborate, share responsibility, and keep track of email tickets with group and personal inboxes.

Focalscope - Lalit M.

Ease of use
Support
Ease of Setup

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

6.0
Paldesk
★★★★★

Paldesk

Omnichannel communication platform. Talk to visitors and customers in one place, regardless of how they connect with you.

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Ease of use
Support
Ease of Setup
6.0
Help Sumo
★★★★★

Help Sumo

Help Sumo is more affordable, easier to setup and use, and designed mainly for small and medium sized business. Help Sumo includes a built in Knowledge Base which allows your Service Desk staff to quickly find related known error data, resolutions and workarounds; convert tickets into Knowledge Base articles; and provide end user accessible Knowledge Base search capabilities

Best customer support tool - Consultant in Design

Ease of use
Support
Ease of Setup

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

5.0
ChatCenter
★★★★★

ChatCenter

ChatCenter is a customer communication center offering chat solutions for the business.

First Time Review - User in Biotechnology

Ease of use
Support
Ease of Setup
4.0
Airy Messenger
★★★★★

Airy Messenger

Airy Messenger is free because we want you to deliver the best customer experience possible.

This is worst messaging software i used. - User in Information Technology and Services

Ease of use
Support
Ease of Setup

Languages supported: English

3.0
Rebot.me
★★★★★

Rebot.me

You can easily create you own chatbot for free without any programming knowledge on Rebot.me

A lackluster attempt at creating custom chatbots - Aqib M.

Ease of use
Support
Ease of Setup
10.0
Deepser
★★★★★

Deepser

Deepser is a modern ITSM software with an interactive web interface. It allows you to manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Ticketing, CMDB, ITAM, CRM etc. It allows a rapid implementation and various integrations. Available Cloud and On Premise. All features are included in the low cost of the license: ...

All I need in a single platform - Anna R.

Ease of use
Support
Ease of Setup

Languages supported: Danish, German, English, French, Italian, Dutch, Portuguese, Spanish, Swedish

10.0
iFlyChat
★★★★★

iFlyChat

iFlyChat is a real time enterprise chat solution.

Great product that we can easily customize for our needs - Matthew R.

Ease of use
Support
Ease of Setup

Languages supported: English

10.0
Support Genie
★★★★★

Support Genie

Support Genie develops technology to optimize the customer experience with AI-based solutions.

All in one package for handling my customer support issues quickly - Jose A.

Ease of use
Support
Ease of Setup

Languages supported: English

10.0
Marketlure
★★★★★

Marketlure

Markelure uses Marketing techniques to increase user satisfaction and engagement with live chat. Marketlure determines user information and provides user experience possible and at the same time providing the agent the needed information to answer and direct customers proficiently with its playbooks and Artificial Intelligence .

LiveChat is a lifesaver and timesaver - User in Non-Profit Organization Management

Ease of use
Support
Ease of Setup
10.0
uhChat
★★★★★

uhChat

uhChat enables businesses to create a free chat box embedded into web pages.

ONLINE CHAT - User in Computer Software

Ease of use
Support
Ease of Setup
10.0
respond.io
★★★★★

respond.io

Respond.io is a business messaging platform that connects contacts from any channel to every team.

Respond.io is the whatsapp customer service platform that you need. - RamГіn C.

Ease of use
Support
Ease of Setup

Languages supported: English

10.0
Powerfront Inside
★★★★★

Powerfront Inside

INSIDE is a cloud based live chat and customer engagement platform.

Excellent on site chat and SMS services - Administrator in Internet

Ease of use
Support
Ease of Setup
10.0
GotLiveChat
★★★★★

GotLiveChat

GotLiveChat offers live chat software and real-time monitoring for webmasters.

Easy to use, good for communication - User in Education Management

Ease of use
Support
Ease of Setup
10.0
Sociocs
★★★★★

Sociocs

Handle business texting, messaging app conversations, online reviews & questions, social media comments & replies, contact form submissions using a single tool

Like it very much so far - Dipen B.

Ease of use
Support
Ease of Setup
10.0
Pipz
★★★★★

Pipz

An advanced, easy to use marketing automation platform

The best brazilian Marketing Automation tool for now - User in Marketing and Advertising

Ease of use
Support
Ease of Setup
10.0
Netrox SC
★★★★★

Netrox SC

Netrox SC live chat software for your website. Over 1000 options. Everything is customizable. The service is based on the Microsoft Windows Azure cloud platform. We are both the service's developer and provider.

Great Live Chat system for Startups - Tyler U.

Ease of use
Support
Ease of Setup

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

10.0
Capacity
★★★★★

Capacity

Capacity is the secure, AI-native knowledge sharing platform. Artificial intelligence to help you save time and work smarter.

Time Saving = Money Saving Product - Administrator in Real Estate

Ease of use
Support
Ease of Setup

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

0.0
Bleeper
★★★★★

Bleeper

Bleeper is a live chat software tool with help desk functionality. Bleeper was developed for small business owners, customer support, sales and marketing teams.Increase your customer engagement with Bleeper's live chat tool by providing instant answers to their questions. Proactively reach out to prospects browsing your website and help them decide which product or service is right for them. Bleeper live chat has helped over 60,000 large ...

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Ease of use
Support
Ease of Setup
0.0
VidioCall
★★★★★

VidioCall

VidioCall is a live video call and screen-sharing product that enables you to engage in real-time with your customers visiting your online store. VidioCall is a one-click button integrates with your CRM helping you to connect with your customers providing them real-time help in making a purchase decision, answering critical questions and selling high-touch product through live demos.

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Ease of use
Support
Ease of Setup
0.0
Raychat
★★★★★

Raychat

Raychat lets you talk to consumers almost anywhere: inside your app, on your website, across social media.

cool product and team - ghader s.

Ease of use
Support
Ease of Setup
0.0
Zronic
★★★★★

Zronic

Zronic offers a wide range of live chat features empowering websites to scale visitors' engagement to the next level. Along with advanced features, Zronic provides 24/7 customer support, a secured platform for file management, a multi-language platform, and much more, this allows a growing business to bridge the gap between visitors and sales funnel.

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Ease of use
Support
Ease of Setup

Languages supported: German, Greek, English, French, Hebrew, Hungarian, Italian, Japanese, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Simplified)

0.0
ChatShipper
★★★★★

ChatShipper

Your customers want to be able to speak to your team via Whatsapp, Messenger and the other apps they use in their everyday lives. Not just via Live chat, email and phone. With ChatShipper's multi-channel messaging tools you can engage your customers on the apps they want and turn conversations into opportunities.

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Ease of use
Support
Ease of Setup
0.0
GUURU
★★★★★

GUURU

GUURU was founded in 2016 in Switzerland with the vision of enabling people to share their expertise with others in real-time.GUURU provides companies with an end-to-end omnichannel solution to resolve all first-level support inquiries through a single platform solution supercharged by their most experienced and skilled customers.GUURU is easy to implement and even easier to use. Its smart routing engine makes sure that incoming customer ...

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Ease of use
Support
Ease of Setup

Languages supported: German, English, French, Italian, Portuguese, Spanish

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