next4biz CSM

Integrated end to end integrated customer service management solution with escalation maps, automated workflows, and performance measurements. It has integrations and customization capabilities. You may design processes and interfaces for each issue type separately. It is compliant with ISO 10002 certifications.

Languages supported: English, Turkish

8.0/10 (Expert Score) ★★★★★
Product is rated as #117 in category Customer Self-Service Software
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Integrated, End to End Customer Service and Relations Management solution with escalation maps, automated workflows, and performance measurements. It has integration and non-code customisation capabilities. You may design processes and interfaces for each issue type separately. In compliance with ISO 10002 certifications. Bosch, Mercedes, ING Bank, Allianz, Daikin, Fiat, Turkish Airlines, Oriflame, Suzuki, Dyson, Pierre Cardin, Danone, Weber, ZTE, Huawei and many more…

next4biz CSM
next4biz CSM

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Customer Reviews

next4biz CSM Reviews

User in Broadcast Media

Advanced user of next4biz CSM
★★★★★
Easy to use and user friendly costumer service tool

What do you like best?

Unique integration and costumisation for any kind of costumer

What do you dislike?

After the update the whole system is collapsed.

What problems are you solving with the product? What benefits have you realized?

To communicate with our costumers on a day-to-day basis

Review source: G2.com

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