WhosOn

WhosOn is a Chat Solution, Supporting Businesses by Drastically Improving their Customer Service, Conversion Rates, Market Reach & More

Languages supported: Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa

7.6/10 (Expert Score) ★★★★★
Product is rated as #122 in category Customer Self-Service Software
Ease of use
7.3
Support
7.6
Ease of Setup
7.1

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WhosOn is a hosted or on-premises live chat solution that comes complete with real-time visitor tracking and analytics. WhosOn has been a leader in the live chat space for 15 years, and is a time-tested, ever-enriched solution. Today, WhosOn is the longest provider of chat in the UK and an established international brand. It is used in over 50% of the world’s countries, across six continents and in many different industries and languages.

Setting WhosOn apart its is advanced scale and security. WhosOn comes complete with an extensive range of configurable functionality, which minimises the need for customisation and gives customers control over their solution. Importantly, WhosOn also has flexible deployment options; supporting on-premise, cloud, or hybrid implementations. Plus, the software offers extensive features and integrations that make it one of the more robust solutions in the market.

WhosOn has a web analytics suite. It comes with fully-featured help desk and agent performance management options. It provides out of the box sentiment analysis. And it also has the most advanced real-time translation offering in the live chat software space. These features are still only scratching the surface.

To try it for yourself, take out a free trial today: https://www.whoson.com/free-trial/

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Customer Reviews

WhosOn Reviews

Kevin C.

Advanced user of WhosOn
★★★★★
Who's On Review

What do you like best?

Very simple to use system for chatting with customers/prospects from our website.

What do you dislike?

Even if I select the "keep me logged in" tab, the who's on platform logs me out and I have to re-login frequently.

What problems are you solving with the product? What benefits have you realized?

Answering questions quickly via chat with prospects and customers

Review source: G2.com

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