Twilio Flex

A cloud-based contact center platform that’s infinitely flexible & instantly deployable

Twilio Flex

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Yukti A.

Advanced user of Twilio Flex

★★★★★

Twilio flex a premier solution!

What do you like best?

i like the ease of CRM integration, available agents, transfer, and route to calls to any other available agents. As an admin I can also see how my agents are doing and create dashboards based on the performance

What do you dislike?

Nothing to dislike! It is the best! I wish Twilio would be more popular so others can see the importance!

What problems are you solving with the product? What benefits have you realized?

Contact center solution. Call routing, list of available agents, transfer calls to available agents

Review source: G2.com