Discover what happened before, during, and after every call, and take real actions to improve marketing and operational efficiencies. Infinity is a world class call intelligence service with granular visitor tracking capabilities.
Uncover the exact keyword clicked, webpages visited, and campaign that was engaged with before a call was made. Optimise your marketing tactics by eliminating guesswork about what is generating results.
To give you ultimate clarity on the customer journey of every caller, Infinity is integrated with over 45 ofter platforms in over 75 countries. This includes Adobe products, Salesforce, and an unmatched collection of Google services.
Our Conversation Analytics suite can also automatically identify the types of calls that you receive, cataloguing them at scale for effortless access, training, and analysis.
“We switched to Infinity to help Swinton correctly attribute which channels drive quality phone calls that lead to policy sales. Infinity’s Conversation Analytics suite will also enable Swinton to uncover insights that provide an enhanced customer experience.”
Gary Eggleton | CMO, Swinton Insurance
“Infinity’s reports, especially their visitor trace, have helped our company better understand our customers’ actual first-click attribution and multi-channel partnerships. We’ve been able to reduce our cost per acquisition and increase campaign outcomes.”
Daxon Edwards | Digital Strategy Manager, Foundations Recovery Network
“Successfully tying calls to the responsible activity was a missing piece of our puzzle for so long. Infinity hugely impressed us with their professionalism and quality of data, they were a standout choice for rolling out across all markets.”
Sam Wiltshire | Head of Digital Transformation, Ontrack
