The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions.

Languages supported: English

9.4/10 (Expert Score) ★★★★★
Product is rated as #9 in category Conversation Intelligence Software
Ease of use
9.3
Support
9.5
Ease of Setup
0.0

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Gong’s Revenue Intelligence platform captures your customer interactions across phone, web conferencing, and email, understands what was said in these interactions, and delivers insights to help your team win more deals.

Grow your business like companies such as LinkedIn, HubSpot, Shopify, SurveyMonkey, and SproutSocial, which have transformed their revenue strategy by using Gong.

G2’s audience of software users has ranked Gong #1 on the ‘Top 100 Best Software Products’ list for 2021. Gong was also recognized on seven additional G2 Best Of lists, including:

#1 in Best Products for Sales
#1 in Highest Satisfaction Products
#1 in Top 50 Mid-Market Products
#1 in Top Small Business Products
#3 in Top 50 Enterprise Products
Fastest Growing Products
Top 100 Global Software Sellers

For more information, visit www.gong.io.

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Customer Reviews

Gong Reviews

Briana H.

Advanced user of Gong
★★★★★
New to Gong. Love it. Best Market Research

What do you like best?

Our sales team can send me snippets of calls so I can hear real, authentic feedback from prospects and customers. There's no better way to learn a new market (and keep tabs as things are always changing).

What do you dislike?

Hard to say since I have limited access. I'm looking forward to being able to search keywords and look at analytics.

Recommendations to others considering the product:

When you get it, you'll wonder why you didn't have it all along.

What problems are you solving with the product? What benefits have you realized?

I'm able to understand our audience without going down rabbits holes in articles and on social. I can hear what customers need and what their pains are - right from the source. It's a time saver and intelligence in one. I can listen at 2x speed, skip to listen just to cusomter's comments, and find great nuggets by reading the transcript. So much better than listening to recorded meetings where you don't know where the good stuff is.

Review source: G2.com

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