Tethr is a cloud-based conversation intelligence platform that combines powerful AI, machine learning and more than a decade of customer experience and sales research to surface actionable insights from customer conversations that can then be used to make strategic business decisions.
Customers are using Tethr to quickly, easily and accurately turn large amounts of unstructured voice of customer conversation data into insights that fuel smarter decisions and improved business performance. For more information, visit tethr.com and follow Tethr on LinkedIn.
Tethr provides solutions for your entire business: Customer Experience, Customer Care, Sales & Marketing, Products & Services, and more.
Want to see what Tethr can do for your business? Visit us at tethr.com and request a demo!
Administrator in Information Technology and Services
Advanced user of Tethr
★★★★★
Best Speech Analytic Tool you will ever have
What do you like best?
EASE OF USE will be my first moreover, Tethr's BI capabilities inside the platform are second to none! The accuracy is on par with every other speech analytic platform on this planet. They have enough logic gates for you that you will get your work done.
I think its the best combination of a Speech analytic and BI tool you can have for the basic needs. You need more analytic they can integrate with ANYTHING in this world!
What do you dislike?
It is still in development some of the new revolutionary features they have coming in are taking too much time.
They lack some basic operators like Conditional between the queries(they call them categories) you are creating .
Recommendations to others considering the product:
If you need a easy to use solution this is the one
What problems are you solving with the product? What benefits have you realized?
We need a simple and easy to use speech solution which will let our users interact with the data within the platform and get actionable insights. They did it.
Review source: G2.com
