It is a good tool. Needs more effective utilization
What do you like best?
One standard Knowledge Management portal having dynamic features and relevant categories for contact center process quality management.
What do you dislike?
The form is not submitting when i just write none here,
Recommendations to others considering the product:
none as of now
What problems are you solving with the product? What benefits have you realized?
We have Knowmax as a single platform all purpose product for real time solution related to process, product, service, FAQs, Decision Tree. Picture Guides, new updates and offers,
My Training cost has reduced by 30% because of self paced learning enablement.
My Business turnover has increased due to high service quality & FTR; existing Customers are happy and wants to do more business with us.
Onboarding new talent has become 40% less time taking with good performance scale-up.