Not user-friendly interface and problem with withdrawals
What do you like best?
I didn't find any pros and I can't say anything good about Impact
What do you dislike?
1. Annoying captcha with pictures (not google, but even worse). You need to use it every time you want to visit the site. The site does not remember your session and you need to enter your username and password with captcha again and again. It's horrible if you need to work with your account often.
2. Not a user-friendly interface. It is difficult to find the information you need. The site requires a lot of unnecessary data about you, such as your address etc. Technical support closes tickets after a few days without being able to read their contents or reopen them. I didn't have time to read it and had to open new tickets for the same question 4 times.
3. Withdrawal issue. Spent 2 months to withdraw a small amount 13,762 RUB (~$200) and lost ~$25 on fake commissions. There were 3 or 4 attempts to make a withdrawal to a bank account. I have sent all the bank details that I have. These details are definitely correct, because I use them, for example, when working with the WIX affiliate program. I was charged a commission for every attempt. After a while, a new withdrawal method was added through the paypal. I used it and finally got my money (of course again with a commission). When asked to return the wrong commission to me, I received only an apology.
What problems are you solving with the product? What benefits have you realized?
I solved the withdrawal issue, but it was very difficult.
