Helppier

Helppier provides tools to create interactive user guides in minutes.

Languages supported: English, Portuguese, Spanish

9.6/10 (Expert Score) ★★★★★
Product is rated as #14 in category Digital Adoption Platform Software
Ease of use
Support
Ease of Setup

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The solution is simple: if online users (customer or employees) are lost on a website, platform or web app, with Helppier, they can access the information they need right when need it, before contacting support.

Helppier is a UX tool that allows creating interactive user guides for web platforms, without any coding.
It allows creating product tours and contextual tooltips, integrating Knowledge Bases, and even tracking performance.
Build a help center without leaving your website.

Helppier
Helppier

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Customer Reviews

Helppier Reviews

Azman N.

Advanced user of Helppier
★★★★★
Makes onboarding flow no-nonsense

What do you like best?

The multipage guiding flow helped me achieve exactly what I was looking for. With some unique features like video export of onboarding flow is really helpful in teaching the stubborn users.

Moreover, Net Promoter Score is something that I really like and doesn't get offered on other similar platforms on top of user onboarding tool.

What do you dislike?

I have a mixed feeling with the current UI of the app. Though the founder who is really a nice guy assured me that he is listening to all the feedback and working on improving as per the suggestions.

Recommendations to others considering the product:

Great product guys! Do give them a try, they are really motivated in serving their customers which I really liked from the very first interaction.

What problems are you solving with the product? What benefits have you realized?

Right now I am using it for user guiding inside the web app. The benefit is clear to me till now, it really reduces the help tickets and churns count that was happening due to rough onboarding till now.

Review source: G2.com

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