Easy to integrate with mobile and Web app for our sales team.
What do you like best?
They provide good technical support and their formation is really helpful. The animation in the graph looks great and it's a pleasure to use most of the time. They support a lot of mobile technology. In our case, we use Ember for the web and React-Native for the mobile App. We also have a previous app that is native and it wasn't a big work to replace our previous analytics technology.
What do you dislike?
The product can be hard to navigate if you don't know where to look. I didn't do the full tutorial yet. I'm searching for more info on what kind of devices our client is using. I'm not sure if it's because of a privacy thing. I can have that kind of info in Firebase analytics or on the App Store. The product is more focused on sales and marketing needs than the technical part. They should also release their software SDK on npm and cocoa pods. Right now we a using private URL links, so their software is not fully open source.
Recommendations to others considering the product:
Do a trial and make sure you do the onboarding. The Gainsigt PX Editor embedded in the mobile app is a great tool to use and it was pretty easy to setup. I think that with this product our software development team will probably have to do less support. Our sales teams should be more autonomous with this product.
What problems are you solving with the product? What benefits have you realized?
We want to inform our users in our App.
