Images
The UserIQ customer success platform helps software companies predict user behavior, act on it, and create winning experiences.
Features include a customer health dashboard, product intelligence and in-app engagements such as user onboarding tours.
Based in Atlanta, we’ve helped hundreds of SaaS companies scale their CS operations and prove that customer success is company success.
Customer Reviews
Drew H.
Advanced user of UserIQVery easy to use to add basic pop-ups and tooltips. The UserIQ team is very friendly and usually quick to respond to technical issues. Provides great insight into user data and usage.
We did hit a few bugs, and they were typically resolved within a few days. I noticed that some of their Help Center is outdated with old screenshots. It can be tricky to learn how to add steps to guided tours, as you need to start some of the steps in the on-screen editor, but then need to go to the UserIQ website to do other things.
We are improving usability within our platform and increasing adoption, while tracking valuable user data and usage.
