Build better customer experiences with Groove. Everything you need to convert, support, and delight your customers.
GrooveHQ
GrooveHQ
8,000+ companies provide personal support at scale with Groove's Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.
8.6/10
(Expert Score)
★★★★★
Product is rated as #95 in category Customer Self-Service Software
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Customer Reviews
GrooveHQ Reviews
Khagendra B.
Advanced user of GrooveHQ★★★★★
What do you like best?
My favourite feature in Groove is automatic responses. A business that gets many help requests and requires an instantaneous response can write automatic responses and pull them out to answer the same question repeatedly.
What do you dislike?
Upon managing too many support requests, it might be hard to locate particular requests when required instantly, especially for closed support tickets.
What problems are you solving with the product? What benefits have you realized?
GrooveHQ has been a beneficial customer onboarding, management, and support solution for our business. With this efficient tool, we can quickly receive support requests online from our prospective and existing customers and solve them as soon as possible.
