DooCTI

CTI, refers to the Technology intended to improvise your agent productivity by integrating and managing your tele-calling and other communication systems your CRM. Through the single window display, the CTI provides all the relevant information regarding the customer to the agent. This equips the agent with the complete context, helping them provide solutions to the customer quickly and more efficiently thereby boosting their productivity.

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Languages supported: English

0.0/10 (Expert Score) ★★★★★

Product is rated as #61 in category Telecom Services for Call Centers Software

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Doocti is an application which integrate your communication channels with Your Helpdesk, CRM, and Other Key Tools. It is an application that provides a unified 360-degree view of the customer across all systems of record — across your communication channels — displayed in real-time to the customer-facing employee.
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