Best Session Replay Software in 2024

8.2

★★★★★

Crazy Egg

Since 2005, Crazy Egg has helped hundreds of thousands of website owners pay attention to every website visitor, so they can get the most out of every website visit. With access to 5 different types of heatmaps, a visitor recordings/session replay tool, A/B testing, AND surveys, you have the complete package to transform your business by improving your user experience.

Crazy egg fraud - Agency in Education Management

Ease of use

8.6

Support

7.9

Ease of Setup

0.0

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6.6

★★★★★

Acoustic Analytics

Acoustic Analytics allows you to view your sites and apps from the customer perspective to discover opportunities.

There is power there but it is often clunky difficult to access - Administrator in Computer Software

Ease of use

6.0

Support

6.5

Ease of Setup

6.4

Languages supported: English

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9.0

★★★★★

Glassbox

A powerful Digital Transformation Solution.

The Solution which tells me why my customers are acting the way they are ! - Thomas O.

Ease of use

8.4

Support

9.1

Ease of Setup

7.1

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8.8

★★★★★

Reactflow

Reactflow highlights visual and logical reason why your visitors are not turning into customers and ensure a seamless sales funnel to gain faster ROI. Reactflow playback your customer's activity recordings like a video, Compile Heatmaps, Funnel Analytics, Bugs, Console Logs and provide feedbacks which helps you to understand customer's pain points, solve them and produce outstanding flows.

It's very interesting to see exactly what your customers are doing on your site! - Primordial W.

Ease of use

8.6

Support

8.8

Ease of Setup

8.6

Languages supported: German, English, French, Japanese, Korean, Russian, Spanish, Chinese (Simplified)

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8.4

★★★★★

SessionCam

SessionCam is a software that provides advanced session replay, heat-mapping and conversion funnel technology to enables user to optimize their on-line user experience and significantly increase conversion rates.

Quickly shows the value of having a dedicated recording/replay/insights tool - Sandeep S.

Ease of use

8.3

Support

8.3

Ease of Setup

9.3

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9.2

★★★★★

Quantum Metric

Quantum Metric uses statistical analysis combined with machine intelligence to show opportunities prioritized by financial value based on many metrics, such as website performance, user struggle, or down time.

QM saved us - User in Computer Games

Ease of use

8.6

Support

9.5

Ease of Setup

9.2

Languages supported: English

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9.0

★★★★★

AB Tasty

AB Tasty is the fastest-growing provider of AI-powered experimentation & personalization, helping businesses drive more conversions and revenue on all their digital assets. We provide marketing and product teams with an easy-to-use optimization platform, allowing them to turn website visitors into customers, subscribers or leads, while delivering outstanding user experiences.

Great toolset for optimizing our site and increasing engagement - Noah T.

Ease of use

8.6

Support

9.2

Ease of Setup

0.0

Languages supported: German, English, French, Dutch, Polish, Spanish

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8.8

★★★★★

WalkMe

WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website.

Easiest way to create a navigation map for your customers - User in Marketing and Advertising

Ease of use

7.9

Support

8.9

Ease of Setup

0.0

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.4

★★★★★

Smartlook

Smartlook is a tool designed to record the screens of real users on your website. It allows users to see what visitors clicked with their mouse, what they filled into a form field, where they spend most of their time, and how they browse through each page.

Precise and does exactly what you need. - Mohammed I.

Ease of use

9.0

Support

9.7

Ease of Setup

8.8

Languages supported: Czech, German, English, Portuguese, Slovak, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.0

★★★★★

Contentsquare

Contentsquare is a next-generation UX analytics solution that uniquely captures all online visitor behavior without the need for a tagging plan.

Fantastic customer insights from behavioral patterns to conflicts on a page - Erin M. G.

Ease of use

8.5

Support

9.0

Ease of Setup

7.3

Languages supported: German, English, French, Portuguese, Spanish

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7.2

★★★★★

Canvasflip

CanvasFlip is a single interface for all your post design challenges - Prototyping. User testing. Design Hand-off - All in one place.

Such a Cool Tool to Use - User in Marketing and Advertising

Ease of use

7.7

Support

7.0

Ease of Setup

0.0

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9.4

★★★★★

Germain APM

24x7 analytics, automation and alert to help improve CX, PX, UX, Business Processes and Technology performance.

So many functions and so many opportunities!!! - Varsik T.

Ease of use

8.6

Support

9.8

Ease of Setup

8.5

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

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8.4

★★★★★

VWO Insights

VWO Insights combines session recordings, heatmaps, on-page surveys, and more to diagnose problem areas in your visitors' experiences. So you can fix what's broken. And make the good stuff even better.

Advancing functionality - Agency in Marketing and Advertising

Ease of use

8.1

Support

8.4

Ease of Setup

8.1

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9.8

★★★★★

Browsee

Browsee - Stop Guessing рџ¤¦”в™ЂпёЏ, Start Acting рџ’Євњ” AI Tags on sessions - With 5% of sessions, understand 100% of user issuesвњ” Page Story - Get actionable insights to improve your landing pagesвњ” User Board - Identify users to analyze engagement and understand their problems. Get direct session URLs in your chat tools!вњ” Add Your Own Graphs - Quick analytics for Clicks, Pages, Segments, and Referrals.вњ” Create Funnels and Segments on ...

We rely on Browsee to improve our website - Sachin D.

Ease of use

Support

Ease of Setup

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7.6

★★★★★

UserZoom

UserZoom is a software that enable Businesses to cost-effectively plan, research, design, and measure Customer Experience and User Experience to empowers CX, UX and Marketing Professionals to cost-effectively manage and conduct sophisticated online research projects.

UserZoom + Intellizoom = True agile UX research - Katie D.

Ease of use

8.0

Support

7.4

Ease of Setup

0.0

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8.8

★★★★★

Decibel

Every day, millions of dollars are lost due to poor experiences on websites and apps – and businesses are often in the dark about what's causing them. Decibel's digital experience platform is built specifically to identify these poor experiences and provide enterprise businesses like Lego, Adidas, and Sony the insights they need to optimize them. Decibel's platform is driven by the Digital Experience Score (DXSВ®), a unique new metric for ...

Decibel has proven a very useful tool for identifying user struggles - Rosita N.

Ease of use

7.6

Support

8.8

Ease of Setup

7.6

Languages supported: English

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8.2

★★★★★

Acoustic Experience Analytics (Tealeaf)

Acoustic Experience Analytics (Tealeaf) Customer Experience Management Solutions provide the common "view" of the online customer.

Best anomaly detection and session Replay tool - Haswini S.

Ease of use

8.0

Support

8.0

Ease of Setup

0.0

Languages supported: German, English, French, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Chinese (Simplified)

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9.0

★★★★★

NotifyVisitors

NotifyVisitors is an engagement and retention application that provides a cross-device customer involvement for various business sectors using mediums such as Web Push & Push Notification, Progressive Web App, In-App & Web Banners, and Surveys. It uses precise analytics to communicate with the right customers with real-time engagement.

Their products are amazing - User in Internet

Ease of use

Support

Ease of Setup

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10.0

★★★★★

Xaleon Customer Engagement Platform

Analyze and manage your Facebook Messenger for free.

Tool that saves time - Viktor M.

Ease of use

Support

Ease of Setup

Languages supported: English

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9.8

★★★★★

cux.io

The first ever UX Automation tool to quickly improve conversion, turn frustrated users into happy customers and build significant market advantage thanks to pre-analysing UX and finding the behavioral patterns.

I'm addicted to CUX and I highly reccomend it! - Marcelina L.

Ease of use

9.7

Support

9.7

Ease of Setup

0.0

Languages supported: English, Polish

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9.2

★★★★★

Plerdy

Plerdy is a SaaS solution for your website and/or online store conversion rate increase. The product consists of tools for collecting and processing data, complete analysis and analytics.

Oh so helpful for Conversion Rate Optimization - Mike M.

Ease of use

9.1

Support

9.2

Ease of Setup

8.7

Languages supported: English, Russian, Ukrainian

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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8.4

★★★★★

Inspectlet

Session recording tool. Inspectlet helps companies understand their website visitors' intentions with smarter web analytics.

Monitoring that brings us much closer to what our clients want - Nicohlas S.

Ease of use

9.1

Support

8.1

Ease of Setup

0.0

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9.2

★★★★★

LiveSession

Watch what people do on your website. Use session replays & user segmentation to improve your product user experience.

great monitoring tools - satyavani s.

Ease of use

9.6

Support

9.0

Ease of Setup

9.3

Languages supported: English

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9.4

★★★★★

LogRocket

LogRocket records what users do on your site so that you can reproduce bugs and fix issues faster.

Time saver tool for debugging and troubleshooting. - Bruno F.

Ease of use

9.2

Support

9.5

Ease of Setup

9.4

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8.6

★★★★★

Hotjar

All-in-one Analytics and Feedback.

Great tool for enabling Users to provide feedback on your software and understand them better. - Ewelina R.

Ease of use

9.0

Support

8.5

Ease of Setup

0.0

Languages supported: Arabic, German, English, French, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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8.2

★★★★★

Zoho PageSense

Zoho PageSense provides a data-driven approach to understand how each visitor interacts with your website. Its heatmap, funnel analysis, and A/B testing features makes website optimization smart, simple, and effective.

Mind blowing product loaded with all essential tools for digital marketing - Camilla B.

Ease of use

9.1

Support

7.9

Ease of Setup

0.0

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7.0

★★★★★

HumCommerce

HumCommerce is a company working on simplifying complex E-commerce insights into easy & actionable reports

Humcommerce Heatmap tracker - Carlos I.

Ease of use

Support

Ease of Setup

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10.0

★★★★★

Howuku

Howuku is an all-in-one experience optimization platform to help website visually understand incoming traffic and visitors behavior via heatmap and feedback.

Real Replacement to Hotjar - Eric P.

Ease of use

Support

Ease of Setup

Languages supported: English

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10.0

★★★★★

CustomerLabs CDP

Visual tracking tool for digital marketers to track and send website events data in 30 minutes to Ad Platforms, Analytics Tools, CRMs, Marketing Automation and others without coding.

The evolution of the CRM made affordable for everyone - Bruce M.

Ease of use

Support

Ease of Setup

Languages supported: English

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8.6

★★★★★

Lucky Orange

Lucky Orange is a tool that quickly see who is on site and interact with them in many ways, chat with visitors on site, actually watch their mouse move around the screen and click in real time, play them back as recording, generate beautiful heat maps of clicks, mouse movements (eye tracking), and scroll depth, create quick insightful polls, and more.

Great Platform for tracking website data - James L.

Ease of use

8.5

Support

8.4

Ease of Setup

8.2

Languages supported: English, Hebrew

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