Best Outbound Call Tracking Software

Products Buyer's Guide
8.8
Ring.io
★★★★★

Ring.io

Hosted Telephony, Cloud PBX, CTI, IVR

Excellent call center functionality and value - Chase T.

Ease of use
8.8
Support
8.8
Ease of Setup
8.6

Languages supported: English, Spanish

8.6
Aspect Unified IP Contact Center
★★★★★

Aspect Unified IP Contact Center

Aspect Unified IP Contact Center brings all contact options together in one place, on one platform, so agents can keep talking, typing and conversing. Aspect Unified IP Contact Center simplifies and flexibly manages omni-channel interactions across voice, email, chat, SMS, IM and social. It offers multi-session contact handling and tight integration with industry leading CRM applications, helping you manage and deliver differentiated customer ...

Aspect is one solution for all requirements - Administrator in Insurance

Ease of use
7.6
Support
8.5
Ease of Setup
7.4
9.4
Groove
★★★★★

Groove

Groove is a sales engagement platform that improves productivity by automating time consuming tasks such as email logging, outbound call logging, activity capture, and meeting scheduling without data latency or sync errors. Built for enterprise and mid-market companies, Groove is easy-to-use and highly configurable. Teams can collaborate on accounts in connected workspaces and admins can configure views and workflows by role or by team.

Groove makes things at work a lot easier for you! - Ixchel T.

Ease of use
9.2
Support
9.4
Ease of Setup
8.3

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

9.0
Channels
★★★★★

Channels

Channels is a cloud based app that increases performance of telesales, cold calling and other outbound campaigns.

Channel provides the best and practical CRM solutions. - Luz E.

Ease of use
8.8
Support
9.0
Ease of Setup
10.0

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.2
20 Miles
★★★★★

20 Miles

Online presentation distribution, tracking, and management suite.

A reminder of task management abilities. - Elion-Jee A.

Ease of use
8.5
Support
7.8
Ease of Setup
0.0

Languages supported: English

9.0
Close
★★★★★

Close

Close is an all-in-one sales CRM designed to increase sales productivity for sales teams. With built-in calling, email, SMS, and more, sales teams are able to close more deals and make more sales—all without manual data entry!

Didn't expect it to be so good - Olga K.

Ease of use
9.0
Support
9.1
Ease of Setup
8.9

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.6
Salesforce Engage
★★★★★

Salesforce Engage

Engage Campaigns gives your reps access to a library of marketing-approved email templates and nurturing tracks that they can use to connect with their prospects.

Salesforce Engage: Connect Pardot to Salesforce - вњЁKatherine W.

Ease of use
7.7
Support
9.0
Ease of Setup
0.0
8.4
Fastcall
★★★★★

Fastcall

A native click-to-call app in Salesforce. Softphone, local caller ID, voicemail drop and more

Can Be Tricky To Use Sometimes - User in Marketing and Advertising

Ease of use
8.5
Support
8.1
Ease of Setup
0.0
10.0
Salesken
★★★★★

Salesken

Conversational Intelligence for sales teams to sell better

Extraordinary platform! From call recording, coaching to sales call analytics Salesken has it all. - Kruthi S.

Ease of use
10.0
Support
9.8
Ease of Setup
0.0

Languages supported: English, Hindi, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

9.2
Aloware
★★★★★

Aloware

Aloware understands what a modern contact center software should be: efficient, flexible, and packed with necessary features. It gears sales and support teams with the right tools to crush quotas and close more deals efficiently. It does all that by providing an all-in-one turnkey software that helps sales teams engage with customers in ways they love: via call, text message, email or social.Sales teams love Aloware for its adaptability. It ...

Perfect Solution For Our Needs - Ryan L.

Ease of use
9.2
Support
9.0
Ease of Setup
0.0

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.8
CONQUER
★★★★★

CONQUER

CONQUER enables sales & service teams to accelerate opportunities from lead to revenue & increase customer intimacy while supporting engagement throughout the entire customer lifecycle.

Excellent and Efficient Service - Kyla M.

Ease of use
8.7
Support
8.6
Ease of Setup
0.0

Languages supported: English

9.8
Voiptime Cloud
★★★★★

Voiptime Cloud

Voiptime Cloud is a versatile contact center software for sales & call center departments. Our software is designed to increase the productivity of your team and help your business grow!

The professional instrument for making massive outbound campaigns - Helga Z.

Ease of use
8.8
Support
0.0
Ease of Setup
0.0

Languages supported: English, Russian, Thai, Ukrainian

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.6
Velocify Dial-IQ
★★★★★

Velocify Dial-IQ

Velocify Dial-IQ is the only click-to-call sales dialer that enables your sales team to have more conversations and ensures they focus on the right prospects at the right time.

Velocify Dial IQ - Administrator in Education Management

Ease of use
8.8
Support
8.5
Ease of Setup
0.0
8.2
Salesforce High Velocity Sales
★★★★★

Salesforce High Velocity Sales

Einstein High Velocity Sales Cloud offers sales reps a platform to boost sales productivity with artificial intelligence (AI). This platform provides sales reps a single location for resources and tools that enable them to engage with prospective customers.

Great product within SFDC, just lacking some features. - AJ D.

Ease of use
7.9
Support
8.1
Ease of Setup
7.3
9.2
Truly
★★★★★

Truly

Connect Conversations to Revenue

One of the best sales tools in my portfolio! - Noah S.

Ease of use
9.2
Support
9.2
Ease of Setup
9.2

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.2
Aspect Via Cloud Contact Center
★★★★★

Aspect Via Cloud Contact Center

The Aspect Via Platform offers modular best-of-breed cloud contact center and workforce optimization applications combined with a common UI and shared, real-time and historical reporting.

It is very user friendly and issues are handled with utmost urgency and care - Tishona G.

Ease of use
8.9
Support
7.8
Ease of Setup
0.0

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

10.0
Pipes.ai
★★★★★

Pipes.ai

Pipes.ai is the voice optimization platform that allows to split test outbound scripts in a few seconds. The proprietary software is really simple to use with outstanding features that help a business increase their contact rates immediately.

Functional, adaptable and invaluable! - Joel Bailey P.

Ease of use
10.0
Support
0.0
Ease of Setup
0.0

Languages supported: English

8.0
Ofisim.com CRM
★★★★★

Ofisim.com CRM

Ofisim.com is a SaaS CRM/xRM application that includes sales force automation, customer relationship management and advanced customization functionality.

Cost effective and efficent - Esra .

Ease of use
Support
Ease of Setup
8.0
Freespee
★★★★★

Freespee

Freespee is a marketing sa-as software that helps help marketers plan, manage and analyse multi-channel online and offline marketing activity that give marketing teams the ability to quickly optimise digital marketing spend and implement new marketing strategies that increase call conversions.

used for law clients - User in Real Estate

Ease of use
Support
Ease of Setup

Languages supported: German, English, Finnish, French, Italian, Norwegian, Spanish, Swedish

7.0
Clientele
★★★★★

Clientele

Clientele helps Sales Professionals improve their sales process through no-download desktop sharing integrated with high-quality phone calls with support for recording and transcription. Sales Professionals can also use Clientele to easily set up prospect portal as well as track email opens and document views to gauge prospect engagement levels as well as hold high-quality audio/video calls with their customers.

Archaic software - User in Education Management

Ease of use
Support
Ease of Setup
7.0
Dialfire
★★★★★

Dialfire

Dialfire instantly turns your browser into a complete outbound call center.

Works great for some things, but lots of bugs - Chris G.

Ease of use
Support
Ease of Setup

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

10.0
Atomic Predictive Dialer
★★★★★

Atomic Predictive Dialer

Atomic Predictive Dialer is designed to automate outbound dialing, eliminate dead time between calls and increase the overall efficiency of a contact center.

Amazing - Administrator in Financial Services

Ease of use
Support
Ease of Setup

Languages supported: Arabic, English, French, Hebrew, Russian, Spanish, Ukrainian

10.0
GoDial
★★★★★

GoDial

GoDial turns your phone into a Call Center вЋпёЏWant to handle call lists with a single click? GoDial is your answer.Zero Setup Fees. 2 Seconds to set up. GoDial Today!How It Works?1пёЏвѓЈ Add a contact or Import your whole calling list2пёЏвѓЈ Click Start Dialing and Call will get placed3пёЏвѓЈ After the Call, set a Status like SALE, NO ANSWER, INTERESTED, BUSY etc4пёЏвѓЈ Optionally add a note or schedule a callback5пёЏвѓЈ Go to Next ...

The must have sales tool for mobile - Sourk D.

Ease of use
Support
Ease of Setup
10.0
ConvertCall
★★★★★

ConvertCall

ConvertCall analyzes customer behavior and catches 88% more calls and requests from the site on the first day.

Great callback software to keep leads from the website - Javier R.

Ease of use
Support
Ease of Setup

Languages supported: English, Spanish

0.0
Twilio Call
★★★★★

Twilio Call

Twilio Click to Call is the plugin that can completely automate your workflow operations. For easing the communication process with customers no other option is better than our plugin. Here, we are going to introduce you to some features and functionalities of this extension. Twilio is a cloud communication platform, which acts as a bridge of communication in the modern world. Here, we are going to draw a clear picture of this astonishing plugin ...

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Ease of use
Support
Ease of Setup
0.0
Smart Call
★★★★★

Smart Call

SMART CALL is an independent platform that supports the application of unified dialing rules.It lets you record and store phone calls and apply blocked number lists. This product allows you to set up controls banning calls to numbers you shouldn't contact due to legal restrictions or regulations.

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Ease of use
Support
Ease of Setup
0.0
TalkChief
★★★★★

TalkChief

TalkChief is a business phone system built with startups and enterprise companies in mind. Our SaaS platform offers a robust telephony solution via cloud-based applications, CRM integration, and custom APIs— all designed to help drive team productivity, customer satisfaction, and sales growth.At TalkChief, we support business growth through user-friendly innovative call solutions. We strive to improve work life, starting with our own company. We ...

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Ease of use
Support
Ease of Setup
B2B Software Guide