Best Online Reputation Management Software in 2024

8.8

★★★★★

uberall

uberall Premium Online Presence Management is a platform that help businesses to get found online and build brand at the local level, it isable to manage location data (contact info, opening hours, images & videos, products & events, status updates etc) across all major social platforms, online directories, apps, maps and navigation systems.

Uberall for Google Business Listings Management - Administrator in Non-Profit Organization Management

Ease of use

8.8

Support

8.8

Ease of Setup

9.3

Languages supported: German, English, French, Spanish

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7.6

★★★★★

BrandYourself

DIY online reputation management process and education on improving your Google search results.

Super useful tool to remove personal info that's been exposed online. - Catherine R.

Ease of use

8.4

Support

7.1

Ease of Setup

9.4

Languages supported: English

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8.6

★★★★★

SOCi

SOCi is an all-in-one platform for multi-location marketers to reach and engage their local customers across 100s or 1000s of local search, social, and review pages.

A descent platform - StretchLab C.

Ease of use

8.6

Support

8.5

Ease of Setup

8.6

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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Free Trial

8.0

★★★★★

Trustpilot

Trustpilot is a customer review management tool that helps you connect and build trust with customers and potential customers. Automate your review collection process, gather feedback, improve organic search results, increase CTR and conversions on paid search with Google Seller Ratings, and amplify your online presence with Trustpilot.

TrustPilot is NOT Trustworthy! - Joseph T.

Ease of use

8.7

Support

7.9

Ease of Setup

8.6

Languages supported: Danish, German, English, French, Italian, Lithuanian, Dutch, Swedish

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9.8

★★★★★

Oggvo

We are an online reputation management service agency, dedicated to the ongoing success of your business. Our team is young enough to know what's what in the current industry, yet experienced enough to know exactly how to safeguard the only reputation you have.

Great overall experience with Oggvo - From sales to production! - RMO A.

Ease of use

9.7

Support

9.8

Ease of Setup

10.0

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Free Trial

8.2

★★★★★

Reviewshake

Reviewshake helps you manage all your review sites from one place, automate new reviews from your customers and track review performance

Great Software for Reputation Management - Mike C.

Ease of use

6.4

Support

8.1

Ease of Setup

0.0

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9.0

★★★★★

Perkville

Everything you need to run your loyalty program

Great Loyalty Program Option - Josephine R.

Ease of use

9.3

Support

9.0

Ease of Setup

8.8

Languages supported: English

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Free Trial

8.0

★★★★★

Womply

We help small businesses thrive in a digital world.

Incredibly smooth, problem-free flow - Thomas M.

Ease of use

8.1

Support

7.8

Ease of Setup

0.0

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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Free Trial

9.2

★★★★★

Grade.us

Grade.us is the only review management software for professionals. Acquire, monitor and amplify online reviews on Google, Facebook, Yelp and industry sites. Easily scaled and white-labeled for Agencies and Enterprises.вЂ‹

Enables Growth For My Agency - Matt R.

Ease of use

9.0

Support

9.2

Ease of Setup

0.0

Languages supported: Danish, German, English, French, Italian, Dutch, Polish, Portuguese, Romanian, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.2

★★★★★

Appbot

Appbot is a tool that aggregates app store reviews for all countries on iTunes, Google Play, Amazon and Windows stores. It surfaces user sentiment, bugs and feature requests, and seamlessly push this feedback into app development & support workflows via native integrations.

Best app to monitor the reviews - Natallia S.

Ease of use

9.5

Support

8.9

Ease of Setup

9.2

Languages supported: English

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8.6

★★★★★

Brandify

Online brand management platform to instantly evaluate your website, search results, reviews and social media

Brandify Store locator - Alin T.

Ease of use

8.3

Support

8.5

Ease of Setup

6.3

Languages supported: English

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Free Trial

8.0

★★★★★

Soffront

The Soffront CRM application is comprised of Marketing Automation, Sales Automation, Customer Support, Employee Support, Defect Tracking, Knowledge Management, Order Processing, Asset Management, CRM Portal, Mobile CRM and more.

Very Adaptable CRM - User in Marketing and Advertising

Ease of use

8.1

Support

7.8

Ease of Setup

8.6

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Free Trial

8.6

★★★★★

Yotpo

Yotpo's integrated solution helps eCommerce brands collect customer reviews, photos, and Q&A from a single platform to increase traffic, social proof and sales. An official partner of Google, Facebook and Shopify Plus, Yotpo makes it easy for brands to leverage their customers' content across every marketing channel and optimize customer experience to increase on-site conversion. Yotpo has raised $101 million in funding and has over 300 ...

Very good at what it does + very helpful staff - Charles A.

Ease of use

8.6

Support

8.6

Ease of Setup

8.7

Languages supported: Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Welsh, Danish, German, English, Estonian, Basque, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Quechua, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swedish, Tamil, Tatar, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Tibetan, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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Free Trial

7.8

★★★★★

OutboundEngine

Email Marketing and Social Media Marketing Done for Small Businesses

Astonishingly bad customer service - Jeremiah T.

Ease of use

8.4

Support

7.4

Ease of Setup

9.0

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.2

★★★★★

Thryv

Thryv is simple small software to help small businesses manage their time, communicate with clients, and get paid.

Thryv Business Platform-A Way to Stay Organized - Laura P.

Ease of use

9.0

Support

9.4

Ease of Setup

8.8

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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Free Trial

9.2

★★★★★

ReviewTrackers

Track all your online reviews from all major review sites, in one central location.

A more stable and prudent administration. - Aman T.

Ease of use

9.3

Support

9.1

Ease of Setup

0.0

Languages supported: English, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.8

★★★★★

FreshLime

FreshLime brings together your customer, transaction, and marketing data to provide you valuable insights into each of your customers.

Great for small businesses! - Elizabeth M.

Ease of use

9.2

Support

9.8

Ease of Setup

0.0

Languages supported: English

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9.2

★★★★★

AppFollow

A single platform that benefits everyone involved in running a mobile app from product, marketing, analytics to support and community teams. Integrate with over 30 services you already use: Salesforce, Zendesk, Tableau, etc.

A real time saver - Peremyshlev N.

Ease of use

8.8

Support

9.2

Ease of Setup

8.4

Languages supported: English, Russian

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Free Trial

7.4

★★★★★

ReviewPush

We make online review management easy. Don't miss another review. ReviewPush collects all your online reviews in one place.

Provided us with great client feedback - User in Banking

Ease of use

7.6

Support

6.9

Ease of Setup

0.0

Languages supported: English, French, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.6

★★★★★

Birdeye

Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.

Georgia Floors Direct new customer of Birdeye - JERRY J.

Ease of use

9.5

Support

9.5

Ease of Setup

8.8

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.2

★★★★★

Podium

Podium is an Interaction Management platform that helps businesses collect and manage online reviews, gather feedback and text customers.

Reputation Management with Identity Issues - Marina P.

Ease of use

9.4

Support

9.1

Ease of Setup

9.2

Languages supported: English, French, Portuguese, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

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Free Trial

8.8

★★★★★

BrightLocal

Powerful local SEO tools for Agencies & Consultants.

Impressive toolset and service - Steve D.

Ease of use

8.8

Support

8.7

Ease of Setup

10.0

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Free Trial

9.0

★★★★★

Rio SEO

Automated Search Engine Optimization Software Platform for Global SEO Analysis, Content Marketing Research and SEO Change Management

Best customer service in Local SEO - Administrator in Marketing and Advertising

Ease of use

7.8

Support

9.4

Ease of Setup

0.0

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Free Trial

9.8

★★★★★

Score My Reviews

An automated platform to help you get more reviews on review sites that matter to your business.

Works as intended, and quick to respond! - Craig F.

Ease of use

9.8

Support

9.8

Ease of Setup

0.0

Languages supported: English

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7.6

★★★★★

ExpertVoice

ExpertVoice grows brands, improves results, and creates better consumer buying experiences through expert recommendations.

Poor Interface and even worse support - User in Sporting Goods

Ease of use

8.1

Support

7.3

Ease of Setup

0.0

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Free Trial

10.0

★★★★★

BestCompany.com

BestCompany helps businesses around the United States acquire customers, improve conversion rates, and build genuine customer trust.

Best Company - Personal & High Quality Partnership - Excellent Review Platform - Aaron L.

Ease of use

9.6

Support

9.9

Ease of Setup

9.5

Languages supported: English

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9.0

★★★★★

Versus

Versus combines online and offline consumer data to give brands actionable and competitive insight for the African market.

Versus is the easiest platform from the ones i know. - User in Consumer Goods

Ease of use

Support

Ease of Setup

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9.0

★★★★★

Okendo

Best in class customer content marketing platform. Enables high growth retailers to capture and showcase all types of customer content including ratings, reviews, profiles, photos, videos, questions, answers and comments.

Great for company reviews and tracking success with customers! - User in Luxury Goods & Jewelry

Ease of use

Support

Ease of Setup

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9.0