Appbot is a tool that aggregates app store reviews for all countries on iTunes, Google Play, Amazon and Windows stores. It surfaces user sentiment, bugs and feature requests, and seamlessly push this feedback into app development & support workflows via native integrations.

Languages supported: English

9.2/10 (Expert Score) ★★★★★
Product is rated as #63 in category Online Reputation Management Software
Ease of use
9.5
Support
8.9
Ease of Setup
9.2

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Appbot offers Voice of the Customer tools for mobile teams, offering a clear picture of how customers feel about your products and services in minutes. Appbot is loved by thousands of users from companies like Adobe, Twitter, Microsoft & Deutsche Bank.

Simply import your app reviews from all major stores alongside Amazon product reviews, support tickets, NPS survey data, in-product feedback, social media & more. Appbot’s AI-powered analytics will save you hours producing Voice of the Customer reports.

Appbot offers proprietary sentiment analysis and natural language processing tools to take the manual legwork out of understanding your text-based customer feedback at scale. Use our plug and play Words and Topics tools to see what the most common themes are in your feedback, or create your own Custom Topics to monitor content themes specific to your product.

Appbot also offers integrations to allow you to post reviews to services like Slack & Zendesk for response, or to allow you to automatically import your user feedback from sources like UserVoice, Delighted and many more.

Appbot offers a free 14-day trial, no credit card required.

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Customer Reviews

Appbot Reviews

Natallia S.

Advanced user of Appbot
★★★★★
Best app to monitor the reviews

What do you like best?

Easy to use, in the app you can save templates, it makes responding to reviews faster. The app has many features, like tagging the reviews, different filters, charts, etc.

What do you dislike?

Haven't found any drawbacks, the app is perfect for a support manager

Recommendations to others considering the product:

Do recommend to try it

What problems are you solving with the product? What benefits have you realized?

With Appbot it became easier to handle 2000 reviews per day due to templates and different filters.

Review source: G2.com

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