Call Box

A quick easy way for most businesses to get an immediate boost to their bottom line is to get better on the phone. Call Box helps companies discover what's generating their best calls and how their staff is performing on the phone.

Languages supported: English, Spanish

8.4/10 (Expert Score) ★★★★★
Product is rated as #28 in category Conversation Intelligence Software
Ease of use
8.6
Support
8.1
Ease of Setup
0.0

Images

Check Software Images

Call Box is the leading provider of phone call tracking and comprehensive phone solutions. The company’s innovative software empowers more than 46,000 businesses to Own the Phone by understanding what generates their best phone leads and how their people are handling those leads to achieve optimal call outcomes. Call Box leverages a unique combination of human reviewers and artificial intelligence to provide insight into every call to uncover gaps in phone processes and offer proactive solutions. Call Box is based in Dallas, TX and was founded in 1988.

This technology has been customized into different products for the Automotive, Healthcare, Agency & Publisher, Home Services, and Multifamily Housing industries.

Call Box
Call Box

Show more categories

Customer Reviews

Call Box Reviews

Poonum R.

Advanced user of Call Box
★★★★★
Great tool for reporting and tracking

What do you like best?

This app is really splendid. It is easy to use than other software package. I like this app because it can track and record all of my phone calls. This app can store every phone call or messages you have ever undertaken. It has ability to add numbers is very quick without having to request assistance is a significant plus. It may be so helpful in capturing the actual info. This app is also used for online advertising which has been very useful for us.

What do you dislike?

It seems some of the information is inaccurate. It would be nice if we could have had the ability to have off hours. Few of the phone calls are obviously tracked incorrectly. Its customer services are also good and it hasn't answered any of my emails or queries asking for help.

What problems are you solving with the product? What benefits have you realized?

By using this method their friends us to better track and report supply and lead volume from my digital marketing efforts. Qc is always on our mind, and on the minds of the practices we serve. CI enables us to train our team and theirs to carry out a more satisfactory job more than a phone.

Review source: G2.com

Leave a reply

Your total score

B2B Software Guide