With MoEngage, companies can orchestrate campaigns across channels like push, email, in-app messaging, web push and sms, with auto-optimization towards higher conversions powered by machine learning.

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

8.8/10 (Expert Score) ★★★★★
Product is rated as #34 in category A/B Testing Software
Ease of use
8.6
Support
8.7
Ease of Setup
9.2

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MoEngage is an intelligent customer engagement platform for the customer-obsessed marketer. We help you delight your customers and retain them for longer. With MoEngage you can analyze customer behavior and engage them with personalized communication across the web, mobile, and email. MoEngage is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration, and personalization – in one dashboard

From Fortune 500 enterprises such as Deutsche Telekom, Samsung, and Ally to mobile-first brands such as Flipkart, Ola, and BigBasket – MoEngage has helped amplify customer engagement for all.

Product managers and growth marketers can use MoEngage to provide a personalized experience throughout the customer lifecycle stages – from onboarding to retention to growth.

What makes MoEngage different, is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration, and personalization capabilities – in one dashboard.

MoEngage Analytics Platform – MoEngage Analytics helps marketers and product owners understand customer behavior, campaign performance, and product feature usage. This allows them to make informed decisions on their customer engagement and growth strategy. Since it’s closely integrated with MoEngage’s segmentation and campaign orchestration capabilities, it allows teams to be more efficient than typical siloed martech stacks.

MoEngage Marketing Platform – MoEngage Marketing Platform helps businesses grow their customer lifetime value by engaging them throughout their lifecycle with personalized communication.
Marketers and product owners can use MoEngage to maintain customer profiles, segment them into relevant groups, and then engage them with personalized campaigns across channels.

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Customer Reviews

MoEngage Reviews

Aristianto T.

Advanced user of MoEngage
★★★★★
All-in-One tools for CRM needs

What do you like best?

Overall experience with MoEngage is good. It's an all-in-one tool for CRM needs, we can migrate from previous platform to MoEngage with better price and capability.

1. Very user-friendly dashboard interface.

2. Marketing automation feature brings the best CVR compare to all our channels.

3. MoEngage available to send campaigns on multiple platforms/device all in one go.

4. Reporting dashboard structure is very well designed, easy to understand for first time users.

5. Custom subscription packages really help to find the best plan for brand to use based on needs.

6. Best support from their Customer Success Manager that guide us to activate and optimize the platform for better performances.

What do you dislike?

Initial integration was very challenging and a bit complex for us, but was solved with good communication between Fabelio Tech team and the MoEngage support staff. There was some issues where MoEngage unable to send campaigns to our users on shopping sale season, we a bit loss moment at the time. Need to fix all the bugs for better user experiences and improve loading speed on reporting and segmentation sections.

What problems are you solving with the product? What benefits have you realized?

Costumer's journey on the purchase path is essential on e-commerce; Mo Engage helps us reach every touchpoint on the website start from landing page to conversion.

CRM platform is critical to interact with potential users for conversion and existing customers for up-selling or cross-selling; Mo Engage helps us to reach the audiences at the right time with the right messages.

Review source: G2.com

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