Conversica

Conversica provides a cloud-based artificial intelligence platform to better convert inbound leads. Through natural, two-way email conversations, the company's automated sales assistant automatically engages, qualifies and follows up with leads to convert them into sales opportunities, freeing up salespeople to focus on closing more business.

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.8/10 (Expert Score) ★★★★★
Product is rated as #38 in category AI Sales Assistant Software
Ease of use
8.7
Support
8.7
Ease of Setup
5.2

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Conversica is a leading provider of Intelligent Virtual Assistants (IVA) helping organizations attract, acquire and grow customers at scale. A Conversica Intelligent Virtual Assistant is an AI-powered, SaaS-based software application that serves as a virtual team member and autonomously engages contacts, prospects, customers, or partners in human-like, two-way interactions at scale to accelerate revenue across the lifecycle of a customer. Customer-facing teams like marketing, sales, customer success and even collection departments in finance can benefit from augmenting their workforce with an Intelligent Virtual Assistant to automate and optimize revenue-generating activities.

– For Marketing, an IVA can drive your target audience to and follow up after critical virtual and physical events for your business maximizing marketing spend
– For Sales, an IVA can engage leads in a human-like dialogue to see who is ready to talk to sales leading to higher conversion rates.
– For Customer Success, an IVA can proactively gauge the health of a customer or determine their interest to buy additional products or services.
– For Finance, an IVA can politely but persistently collect overdue payments across your client and partner ecosystem.

Reaching out to over 100 million people on behalf of thousands of companies, Conversica Intelligent Virtual Assistants are built on a proven and patented intelligent automation platform integrating natural language understanding (NLU), natural language generation (NLG), autonomous action chains and deep learning capabilities that engage contacts over multiple communication channels and in multiple languages.

Winning multiple awards including Inc. 5000 fastest growing companies and #6 on Fast Company’s most innovative AI companies, Conversica is a portfolio company of Providence Strategic Growth, Kennet Partners and Toba Capital and is headquartered in Foster City, California.

Conversica
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Customer Reviews

Conversica Reviews

Laura A.

Advanced user of Conversica
★★★★★
Highly responsive and tailored automated assistant to fill in gaps in the Sales process

What do you like best?

The assistant uses realistic language and highly tuned conversational skills to respond to incoming leads quickly and effectively. We see a much higher response rate when we are able to quickly reach out in a more personal manner and a better campaign follow-up when we use Conversica with our engaged leads.

What do you dislike?

Some of the aspects of creating conversations are a bit less flexible than we would like. There are also a few obvious features such as long term follow-up and customized subject lines that are missing from the current platform version. I know that these are features that are in development though.

Recommendations to others considering the product:

Use the Conversica team to help customize your conversations. They are very helpful and open to development requests

What problems are you solving with the product? What benefits have you realized?

We had leads that were growing cold while our sales team was working on closing opportunities and it was often difficult for our smaller team to interact with as many leads as we would like on a daily basis. With Conversica, the automated assistant engages with leads while they're hot and follows up with the sales team, getting more leads on discovery calls, faster.

Review source: G2.com

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