ZupportDesk

ZupportDesk is a cloud-based HelpDesk solution with a mission to empower businesses to provide amazing customer support.

Languages supported: English, Portuguese, Spanish

5.0/10 (Expert Score) ★★★★★
Product is rated as #172 in category Help Desk Software
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ZupportDesk is a cloud-based HelpDesk solution with a mission to empower businesses to provide amazing customer support. We are driven everyday by one simple question: how can we make it easier for you to build stronger relationships with your customers?

We believe that every business with a website, no matter how small, should be communicating with their customers. Our Live Chat tool allows real-time, personal customer engagement that improves both sales and customer support. Our Ticket System lets you say goodbye to lost, unanswered and scattered emails. Our solution will organise and categorize your emails into one convenient and efficient pipeline.

Our products are accompanied by powerful Analytics and Reports that allow you to understand your customers and make better business decisions.

Founded in 2015, ZupportDesk is headquartered in Sweden with a talented development centre in Sri Lanka. Helping more than 6000 businesses worldwide, ZupportDesk was recognized as one of Sweden’s Top 14 Startups of 2015. Our passionate team of 20 employees spend their days and nights designing and developing a product that we are proud of and that our customers love to use.

ZupportDesk
ZupportDesk

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Customer Reviews

ZupportDesk Reviews

User in Hospitality

Advanced user of ZupportDesk
★★★★★
Awesome handling

What do you like best?

Great handling of the supporting tools, easy also for the costumer, my opinion is that a good company has to offer a fast costumer service so you're right here.

What do you dislike?

Can't find a negative thing in this topic, for me seems to be great in every aspect.

Recommendations to others considering the product:

Try to configure all the options before starting to use with clients

What problems are you solving with the product? What benefits have you realized?

Resolving the fast costumer help and questions, works without any bugs

Review source: G2.com

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